LloydsPharmacy

Doctor sent prescription through on the Tuesday turned up to chemist said would not be ready until Friday after 1, turned up at 1 chemist closed 10.30 to 4.30 No Chemist , opening 4.30. Got there 4.30 queue over 20 people around the corner, absolutely no chance of being served before closing time, a mess how you can’t supply staff, not the first time this has happened, a joke

Worst pharmacy I’ve ever come across, pointless them even having a phone. Lost prescriptions and always very unhelpful. If you go before a week they tell you it’s probably not been signed yet, go after a week to
find it’s lost! Then it’s another week wait, so give yourself minimum 2 weeks for any repeats to allow for their faff.

Since lockdown eased, the pharmacy hasn't re-opened its rear doors from the GP surgery side and it's hugely frustrating having to go outside after an GP appointment and go back in through the pharmacy front doors. Why not open them again?! The shop space is very small and when busy, feels extremely cramped with very little room to manoeuvre. The queuing system is also madness and prevents you from being able to browse around the shop if you're not in the queue, as people block the shelves. The telephone is NEVER answered, and I mean NEVER. I've tried on and off for years and no-one has ever picked up to this day. And this pharmacy doesn't supply certain doses of medications, which seems an oddity when a competitor's pharmacy in the same locality does.

If you've ever encountered the pharmacist with the beard, you know why this is 1 star. He is awful. Rude to the young ladies who work there and has created a negative atmosphere amongst staff. So when you inevitably join a 20 minute queue... (regular occurence) you can feel the tension behind the counter. And not once have they apologised for keeping me waiting.

Never answer the phone then play the blame game with the GP over who lost the prescription. Dread to think how many times it's been over a week and script isn't ready. Ended up with emergency rations a few times. The older lady is extremely confrontational too. The rest try their best but a regularly let down by their company.

2 visits in 24 hours due to 2 separate prescriptions for different children.
Very kind and caring both times. Credit where its due.

This is a very busy pharmacy, when you've only got two pharmacies serving the whole of Buckley I'm not sure what ppl expect! I've always found the staff very helpful and kind despite clearly being run off their feet. Yes expect a wait sometimes. not happy? go somewhere else

Like many others I have now switched from this awful pharmacy. The guy with the beard behind the counter is rude and arrogant and definitely needs to go on a customer service course because he has no clue. Always a long wait there too..