Boots Pharmacy

Store used to be good a few years go but seen a drastic drop in quality and service from the pharmacy which is very unfortunate, assuming the new management is the result of this.

Ranging from seeing the store being short staffed to excessively long wait times (1 hour for a prescription last week) in addition to staff being overworked and not handling the chaos for how busy the area is with their extra small staff size.

In the past their ordering takes a long time, such as a prescription for my mother they haven't had in stock for over a week, took prescription back and gave it to Tycoch and got it straight away.

Furthermore having given my mum a wrong prescription having to wait 30-40 minutes just to get that one sorted, its a joke currently really, needs urgent help this business.

Amazing friendly staff and it’s our local pharmacy to go to . Reliable and with the amount of customers /patients that come to this branch it’s busy but you can understand why .. it’s convenient and ideally located. Pharmacists are always on hand with any help/advice you need. Never had a problem in the year I’ve been going .

Extremely rude service yesterday from Lauren. Both myself and my son were spoken to in a manner that is unacceptable. We’re both exempt from wearing a mask but were challenged on the shop floor by Lauren. My son felt so uncomfortable that he left the shop. I chose what I wanted and was served at the till by the same woman who made it abundantly clear that she wasn’t happy about me not wearing a mask. Lauren, in case you’re unaware, it’s illegal to challenge anyone, or to discriminate. Yes Lauren, it’s against the law. Your treatment of us was shameful. I hope you enjoyed your obvious feeling of superiority. Absolutely disgusting.

Fantastic service at Boots Uplands. Especially thank you to Lauren for helping me even though all the staff were extremely run off their feet. Peng/10 would recommend.

Very clean and the staff were very friendly and helpful

Always go here for a yearly flu jab, great service and explanation of everything by staff, reasonable price for it to.

Recently started collecting a prescription from the pharmacy and the stuff are helpful, let me know when it would be ready and were also helpful over the phone.

Just walked out of the store and I can't remember when was the last time I got such an amazing service!

Lady behing the counter was so nice and helpful and made my day with her advice on which ointments are good alternatives to sadly discontinued diprobase!

Being a 50yr old male who went into Boots on his own, always get stared at and watched by the staff. Always makes me feel like I shouldn't be there. When I'm with my daughter different matter no one looks twice. I complained once to Boots about it, nothing happened. Always avoid Boots unless I have daughter with me, saves me being stared at and made to feel uncomfortable. That's my experience, you guys enjoy it....