I’m not going to lie, the food is great. However, on Sunday, I ordered a pizza at 10:29 and yes, I know it’s cutting it close to closing times. (Only 31 minutes.) but when I ordered my food on Friday night, it only took them 10-15 minutes to bring the food. But this time, it never came. It’s dissapointing...
Anjana Silva
Great pizza & kebab delivery spot in Bearpark, Durham. Their pizza & kebab are very tasty. Very reasonably priced. I would like to recommend Paradise Pizza. Thanks
Gary Jumont
After waiting an hour and 45 minutes for our delivery I called in. The man on the phone said it hadn't gone through on the website, but it had gone through our end. Another 45 minutes later it arrives with the garlic mayo barely filled in the tub and the pop missing from the meal. We used to really like this take away but their customer service is terrible, new delivery driver is rude and they can't even get a simple order together. Definitely won't be ordering here again regardless of the complementary garlic bread and strongly don't recommend. Unfortunately it won't let me put less than 1 star!
Andrea Burdett193 days ago
Ordered at 5.20 (first and last time). Delivery estimated at 6.30. Rang at 6.55, received an apology and assurance that delivery was imminent as driver on his way back to shop. Rang again at 7.30 to feigned suprise that it hadn't been received. Was assured he was on his way. Arrived 15 mins later. Delivery driver lovely, stressed, apologetic. Assured he has just collected it 5 mins ago so would be hot. WRONG! Must have been sat over an hour, cold, chips rock hard, salad warm. Was disgusting and inedible. I understand being busy, but if you can't keep to delivery times then don't agree them . Even better.....communicate with your customers
Caitlyn Wade1 year ago
The food comes sloppy, takes nearly 2 hours to deliver and it arrives cold.
Burnsie b1 year ago
First time trying tonight. 2 kebab wrap and chips. Plain, simple, delicious. Delivered within 15 mins and hot. Can't complain. Will be back.
Jamie mccutcheon2 years ago
Best chicken kebab in Durham by far. Good portion and good flavour. Highly recommend this takeaway I'm from sunderland and pizza uno is in league of its own there but in Durham pizza uno isn't the same. Since ordering from pizza paradise while in Durham I wouldn't order from anywhere else.
Becca Revell2 years ago
Been waiting hour and half probably longer for a pizza! Rang up asked were it was still cooking pizza mate it's 10.48 at night we're exhausted, if I didn't already pay threw the app I'd canceled the order!!
