Pizza Hut
523 Oxford St, London W1C 2QL, United Kingdom
3.8
3 reviews
8 comments
GR7V+93 London, United Kingdom
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Monday: 11–23
Tuesday: 11–23
Wedneasday: 11–23
Thursday: 11–23
Sunday: 11–22
Tuesday: 11–23
Wedneasday: 11–23
Thursday: 11–23
Sunday: 11–22
Then the toilet was disgusting. Water all over the floor and toilet paper everywhere. Then found out no toilet roll left. We won't be returning to this branch in a hurry.
I loved decoration lights!
Staff was very friendly and helpful: the boy who was cleaning tables, the waitresses Tracy and Snehal. They kindly helped to place the order and pay with voucher. They all were polite, helpful and supportive.
All service was great!
Pizza was AMAZING!!!!
Salad bar was poor. It could have more choices as other branches do.
Toilets were very very bad. The doors need to fixed and locked. Cleaning should be better.
Side dishes were included Corns, chips , salad , tomatoes, and pasta.
Anyway, the low score is due to the lack of Deaf Awareness by staff. While I was waiting for my food a customer came in. A man (manager?) approached her and without making eye contact or greeting her, asked her if she paid cash or card. The lady didn't respond and the man got a bit impatient. He repeated his question. The lady then gestured for it to be written down.
I know some British Sign Language so signed if she was Deaf. She confirmed and I interpreted, but the man had lost his patience and already walked off. Leaving a friendly waitress to sort it out.
Incredibly disrespectful to the customer.