Pizza Hut Delivery - Surrey Quays - London
19 Plough Way, London SE16 2LS, United Kingdom
2.9
150 reviews
8 comments
FXR4+R9 London, United Kingdom
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Monday: 11–23
Tuesday: 11–23
Wedneasday: 11–23
Thursday: 11–23
Friday: 11–23
Saturday: 11–23
Sunday: 11–23
Tuesday: 11–23
Wedneasday: 11–23
Thursday: 11–23
Friday: 11–23
Saturday: 11–23
Sunday: 11–23
I will not be returning to this Pizza Hut again needless to say.
When we called them to ask where it is they said it was still on its way, however, we promptly received a call from the driver that said he couldn't reach us after several calls.
This didn't make sense for several reasons because not only did we receive no missed calls, but he was talking to us on the phone so it definitely worked, and if he had failed to get hold of us why did he put that the pizza had been delivered?
When we asked him why he never knocked our door or rang the buzzer if he couldn't reach us by phone like he claimed, and he dismissed it, and said that it doesn't matter now as he has moved on and we will have to cancel our order in order to get a refund (as he had put the pizza as delivered although it wasn't).
Terrible service, unfriendly and rude with ridiculous drivers that falsely claim deliveries are on time even if pizza isn't delivered.
Manager was extremely accomodating and rectified the mistakes. Thank you for a great service.