Pizza Hut Delivery

It took 40 mins to be delivered 300m. (Didn’t want to go and collect. Sleeping baby) one of the worst pizzas I have eaten. Farmhouse, and super supreme with garlic bread. No flavour, undercooked and doughy and how can you not slice a pizza! Honestly one slice was a quarter pizza and the other was no bigger than a knife.

Okay I've ordered from a few Pizza Huts in my time but I have to say I'm taking the time out of my day to write a review for this one because they never fail to deliver. I've used them countless times and the order ALWAYS comes on time, 99% of the time the pizza is fresh and hot (granted, I live very close by), EVEN on busy nights like Fridays and Saturdays. Most reliable Pizza Hut Delivery I've encountered.

Ordered 2 pizzas for new years eve as a treat. Gave room for a one hour wait as I assumed it would be busy but the pizzas never came. Noone answered the phone for at least days.
I had paid for this with my card so no way to instantly get my money back. I ended up spending money on food again elsewhere otherwise I would've been left starving. Once I got through to the store I spoke to the useless manager who did nothing to help accept give me a number to customer service which was now invalid. Customer services were useless and had the cheek to give me a 10% off discount code as compensation, as if I'd want to spend my money with them again.
Well.... Fast forward a month or two I did end up spending money with them again. This time I went into store where everything looked so unhygienic and a very strange attitude with staff which then suspiciously changed to very nice before leaving. Ordered 2 pizzas again. Pizza was actually very well done this time and looked great. Only issue was having a raging stomach ache the next day. Think I'm done with this branch. Another pizza hut on the blacklist

This is my favourite pizza hut location. food is always very fast to arrive food is fresh. excellent customer service and awesome delivery drivers from Ahmed

I went in to collect a couple times, counter sticky with bits of hair stuck to it. Damp floors and walls, I could smell the unhygienic air from the moment I walked in.

Malik was extremely unprofessional, terrible customer service from all employees. I’m certain they were Managers which makes it that much worse.

Now the pizza, I don’t know if they overcooked it or undercooked it but it was disgusting, it wasn’t cut properly it was greasy and the Jalapeño’s didn’t taste right and I saw him adding them after the pizza came out of the oven (only for him to put it back in hence the crust being burnt). There were toppings on there which I didn’t ask for and the crust had some type of seasoning powder (garlic maybe) which I didn’t ask for.

I asked for a diet Pepsi with my order, paid and then was told that it is out of stock, I told him I was diabetic and he then had the cheek to ask me if I want a normal Pepsi???

Overall terrible experience would not recommend.

I ordered a pizza and came with cheese only in the middle of the pizza and with huge hugeeee edge, disappointing!

Very poor experience from ordering to the actual pizza, if the pizza was remotely good then I'd probably not leave a review. The guy taking my order had very poor communication skills and it took 5 minutes to order 3 pizzas. Finally when the order was ready after 25 minutes waiting for collection, once I took it home the slices weren't cut, the base was overcooked and tough, the toppings were burnt and had a bitter taste. Usually this same order from another branch is obliterated in no time but these pizzas are hanging around like a bad smell. Called the branch and the manager was meant to call back in 5 minutes, waited 30mins I called back and now he's left.

I should have looked at these reviews as there's clearly a pattern and there's no effort in changing things. Strange that pizza hut would get the basics so wrong.

If you order do so through Deliveroo or Ubereats. Pizza is great but this stores delivery has gone down hill. I used the Pizza Hut app (never again) the driver couldn’t find my address and called me screaming down the phone frustrated and left . I didn’t feel comfortable with him coming to my flat so I called to see if they could get someone else to deliver but none of their drivers were available and I wasn’t paying twice so I ended up going there but it was inconvenient with having to get my children ready