Pizza Hut Delivery

My partner who is not from london tried calling dominos and for whatever reason was directed to this pizza hut. We were obviously very confused but the man on the other end of the phone was rude and started shouting at my partner that it wasnt dominos (as if we didnt know) and kept hanging up without apologising. Close this place down

Really poor service in this branch. Often out of one food or another and don’t bother calling you back to tell you. Or if you’ve ordered and paid online already you have to go through the headache of emailing customer support and showing them proof of order and confirming order number before they process a refund.

I ordered online and I forgot to add extras so when I rang up the gentleman who I spoke to didn’t charge us extra and the food arrived on time piping hot and delicious. Will order again 10/10

Great pizza, super fast collection and friendly staff

Received a pizza this evening from Holmsdale road bromley, my partner paid cash and asked for a receipt as he’d ordered for delivery, the young girl said the receipt would be on the box on receipt of the food, an hour later we received a call from the shop saying our order was ready for collection, my partner explained the situation in which the pizza was ordered, over an hour later we received the said pizza and accompaniments stone cold! Absolutely not expectable, would very much like to hear from Pizza Hut on this disgusting service, or lack of it as the case may be.

Ordered from £5 menu on line, and phoned through immediately for a change of topping (no cheese and a gf base) due to dietary requirements, however due to a shortage of GF bases they couldn’t complete the order, unfortunately I couldn’t get a refund, but the store did agree to change the order which they had already started to another topping, which my son who had just arrived home would eat… still disappointed I couldn’t get my pizza or a refund, but at least the pizza won’t go to waste and they were most apologetic on the phone…. Update, just had the delivery and they have kindly included the additional pizza for free!!! Good work guys 😊

I'm discussed I ordered 2 pizzas this evening in the middle of eating one and I come across a hair phoned them they deneyed it was anyone from there and offered us a side dish there customer service is discussing too never again

Excellent service last night, as always. I ordered food for collection and it was ready and waiting, piping hot straight from the oven and ready to takeaway.
Staff are always efficient, friendly and professional, clearly take a pride in their work. This remains my go-to Hut, well done crew 👍