Pizza Express

Nice pizza. I went there for a friends birthday party and there were about twelve of us there. The staff were very welcoming of us and kindly put some tables together. I had the crispy burnt ends pizza and it was delicious. There are many vegan and vegetarian options too as well as pasta.

I went here last week and the pizza 🍕 was absolutely awful my Daughter and I did not finish it it was if they cut a piece of flat cardboard and covered it in some kind of paint as it was disgusting tasteless and dry also you just want to relax and enjoy your experience as we’ve been doing so in any other PizzaExpress in London or Brighton or Eastbourne or Aberdeen…. Here the restaurant was empty and we felt we were being hurried to leave …never mind another time we will visit again

Dine here regularly it’s our local. Service has significantly dropped. Only issue before was the blonde waitress with pony tail and glasses who always had an attitude on her but otherwise nice place to eat. This has however gone down hill & appears to be a whole new team in place. Most recent visit saw us sending pizzas back due to being cold, numerous mistakes on the order and just overall naff vibe in the place. The manager is also questionable as she was very unapproachable and doesn’t put the customer first so overall very poor service all round to the point of not even leaving a tip & leaving annoyed as apposed to relaxed from a nice family meal out.

It's was brilliant. Great service, very friendly. Lovely food. Loved the new mushroom pizza. Both kids very happy and well catered for.

Our waitress Stesy was spot on, she came from the top end of the restaurant to show us to a table, after we were ignored by 3 other waitresses. She never made us feel rushed whilst taking our order even though it was very busy & she seemed to be the only one covering our large area. Tending to all the tables on her own. 10/10. A real asset. Well done.
The food was below par not to the usual high standards - new chefs maybe???

Visited the restaurant tonight as was our local and it happened to be my birthday. Issues: got the pizza order wrong and took ages to replace - pizza that arrived was cold and dry. My partner's pizza had sparse toppings and overall cold. Advised the blonde manager (with glasses) about it and she was stone-faced, abrupt and unaccommodating. Proceeded to handing us cold shavings of goat's cheese to make right....really? Appeared very chatty to the delivery drivers as if to give you the impression that she hated the customer facing side of this business. Was erved a coffee with off milk but to be fair, we were then offered 2 free of charge by the waitress. Empty kitchen roll found beneath our table and anti-bacterial bottle left on neighbouring table. Compelled to leave tip for the sake of the other hard working staff. What's gone wrong Pizza Express Caterham? Why have you gone down hill and ruined our experience? I am afraid that you have lost my custom.

Love the food at Pizza Express as a chain overall and this restaurant generally boasts good food & quite good service too. I am not so keen on the inside of the restaurant as it feels too claustrophobic but considering there aren't many places in Caterham Valley to choose from when it comes to eating out (I guess that's not completely true - but if you visit the area I think you'll know what I mean) anyway I really enjoyed my visit in August 2021 with some friends and the food was spot on although there were quite a few things on the menu that weren't available because they were awaiting a delivery for the next day they said.
Still it was enjoyable.

Food was excellent 👌🏻.. the service was really good.. staffs were very welcoming. Manager was very accommodating to my child’s dietary. I would highly recommend this place to anyone!