Pizza Hut Restaurants
Kingsway Retail Park, Unit 2, Parliament St, Lancaster LA1 1BS, United Kingdom
4.1
534 reviews
8 comments
3634+F8 Lancaster, United Kingdom
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Monday: 12–21
Tuesday: 12–22
Wedneasday: 12–22
Thursday: 12–22
Friday: 12–22
Saturday: 12–22
Sunday: 12–21
Tuesday: 12–22
Wedneasday: 12–22
Thursday: 12–22
Friday: 12–22
Saturday: 12–22
Sunday: 12–21
This is a green salad!!! Some shredded iceberg, carrot and 3 tomatoes!!!!
You can do so much better.
To say I was shocked at what I received last night was an understatement.
I must say though that on a positive note the service was excellent.
The salad bar has cut back on loads of thing they used to have and the pizzas are very mean with toppings.
This particular place has decided to cut back even further by not even hearing the place (most customer had coats on tonight) and making you use the app to order, they even want you to tip before you've had any kind of service to decide if its worthy of you hard earned cash.
Next time I'll try and find a good independent restaurant that likes to serve you and heats the place!!!
The staff in Lancaster are brilliant. It's a super place for a family to dine for the evening.
The customer service was excellent, the lady that initially took our order, finished her shift whilst we were there, but she made the effort to inform us she was handing us over to someone else.
We also had a problem with one of our meals, but the staff quickly resolved it and even offered us free dessert for the inconvenience. Really impressed with the professionalism of everyone and overall the experience was a pleasure.