Pizza Express

This was a very different Pizza Express that I am used too. As we entered we we’re waiting for a 5 min period while staff were behind the desk. On being seated we had to ask the staff members to come take our order, but they stood there and looked at each other, strange. When the order was placed the food was below what is the standard in London. And lastly there was a very unfriendly atmosphere apart from one Asian lady who was lovely, and I’m guessing the manager. Overall it was a standard visit, but the staff attitude was not what I was expecting from a customer obsessed brand!

Very dissapointed in Pizza express. Service was disappointing because the waitress was asking why we want to serv the pizza outdoor.
After we started enjoying the drinks, with my mother and my friends she came and told us we can't smoke outdoor but no sign.
It should be sensible enough to have a sign to let as know before sitting on the table.
I even talked to the manager and I told her to put a sign and she replied back that she can't make a change and if I want I can complain on the official pizza express website.
It wasn't a pleasant experience as I expected because I even asked her to make a suggestion to her superiors to improve the service but nothing happened.

Saturday night dinner for two. Hadn’t been in for 3 years. Similar experience to then, disappointing.
Positives: the pasta dish I had was nice.

Negatives
No spicy sausage in the kitchen so all those dishes on the menu were off. A nice warm summer evening outside but inside the staff had the AC cranked up to uncomfortably cool.
Mens toilets pretty disgusting; they have needed an upgrade for years.

My waitresses were Netty and Bean they made me feel very comfortable and included as I was dining alone. They looked after every detail and made my evening perfect. My meal was delicious as well big bonus. Thank you girls you were amazing xx

I don't normally leave reviews for chains, but this branch is so lovely. Super child friendly and the waiter was really helpful. Decent baby changing facilities (can be rare for restaurants!!) And yummy pizza too, of course!

Went here with two 9 month olds and felt totally at ease as there were a number of young families. The staff were amazing and the food was exactly what we expected.

Food. All over my clothes. I did think it would be a bit weird to watch live wrestling during my meal, but as soon as "Big Tractor" was hurled onto my carbonara, I was sold on the idea. I would definitely recommend this establishment to any wrestling/italian food fans, although service could have been slightly better.

Takeaway from Pizza Express is absolutely awful. Food delivered completely cold and missing items - really inadequate.
We were very excited about trying the new 'halloumi bites' - which turned out to be a handful of cold, pieces of plastic for £4.65.

Get takeaway from here if you have money to burn ... And you need cold food to put it out.