SKS Heating & Bathrooms
251-253 Katherine Rd, London E7 8PP, United Kingdom
4.5
35 reviews
8 comments
G2QR+9J London, United Kingdom
Location reporting
Claim this location
Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–13
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–13
Sunday: Close
SKS (E7)is a brilliant shop for boilers and parts as well as high end and contemporary bathroom furniture. The staff are always helpful most inparticular Mandeep who is very knowledgeable if you have any queries.
Very welcoming and happy to help. Have used them for years and would highly recommend
Just recently purchased my new boiler system from SKS and was a very smooth transaction online.
They allowed my boiler engineer to pick up the unit less than 12 hours after purchase.
Very competitive pricing and had immediate availability of the boiler I wanted.
Many thanks to all the team involved!
SKS offer an excellent service and have certainly gone over and above to dispatch a boiler to me today. Their knowledge, efficiency, excellent customer service and excellent communication skills are second to none. Huge thanks to Mukhie who has been brilliant! Due to their excellent service and professionalism I will now be able to install a new boiler for a vulnerable customer who currently has no hot water or heating. I would not hesitate in recommending this company. (feedback sent on behalf of Stephen Ferrier - Plumber).
They recommended a boiler engineer to me, who I believe was called Farhaan, who has disappeared, oddly after installing the boiler and taking all the money, but without providing all the usual paper work, gas safety, vaillant warranty etc.
Just spoke to the shop after chasing the engineer for more than a month. The guy that picked up simply said approx.:
Me: do you have his number anymore?
Shop: I don’t have his number anymore.
Me: do you work with him anymore?
Shop: I don’t have his number.
Me: does he come to your shop?
Shop: no, his just a customer. I gave his number to you.
Me: but you recommended him?
Shop: [put the phone down]
So apparently the shop recommended an engineer, qualified or not who knows, that happened to be a customer of theirs when I called the shop and ask for a recommendation.
It’s also odd that the shopkeeper knew exactly who I was talking about very quickly. How did he remember recommending a random engineer to me months ago.
I shall be trying to contact Trading Standards and whoever else is willing to listen.
I have read youre reply and would add:
You appear to accept you passed my number to someone who is a stranger to you?
In the orignal call, I was interested in boiler installation, "supply and install". You confirmed you could only "supply" and you had the boiler I wanted in stock. I assume therefore the engineer did go on to buy the boiler from you.
You confirmed this would not be a problem for me who wanted "supply and install" as you had a couple of engineers you could suggest, which sounds like a recommendation.
You say there was a lot more dialect that my proposed script. I have checked my phone, it was a 49 sec phone call. Are you able to elude to anything important I have missed out?