Broadfield Post Office & Newsagent

Can't believe such a RUDE service honestly. Please don't behave like that, if you can't help just simply say that you can't but don't be rude to your customers. I just asked him ("Rajesh Nayee") a cello tap or something to stick address label on the packaging. He replied so badly said that " we are here for the business, not for free stuff to provide". I was so shock to hear that, how can he even say that, just say No if you dont want to provide. I just said you are behaving rudely my friend, you shouldn't say that. And he refused to take my parcel said i am abusing him. I asked why not? Then he said "This is my Shop and post office i can refuse". I am going to complain in the main post office too but just sharing my experience. Just loosing your customers nothing else. I was their regular customer since an Old gentlemen "Jitu" was looking after post office, he was really a gentleman. Sadly wouldn't like to visit again this place.

----------------Reply to the shop owner ---------
Dear shop owner - instead of saying to remove proof their behaviour and edit comment you should ask your staff why He did he refuse taking parcel? Why he being Rude to customer? In the attachment you can clearly see that i have small package in my hand. Nobody asking Free stuff, I only asked for the cello tape to stick address label and he started saying that rudely we are not working voluntarily here, and don't have FREE stuff to give but doing Business. IT WAS AN INSULTING MOMENT FOR ME. if he didn't have that he can simply say that sorry we don't have.
Then I managed to stick postage on packaging and came back to the Post Office and he clearly refused to take my parcel. See the video.
His such a behaviour forced me to put this review. Another thing - He was claiming He own the post office and the shop, so i can refuse.

I can complain against you - WHY did you refuse to give postal service without any reason. We only have one post office in the Broadfield you know that, you can't refuse without any solid reason. As a business owner i often need to visit Post Office, if you ignore to provide serviceI, it can't be acceptable. hope this make clear to you.

Being served by a rude employee with unprofessional behaviour, regret going their really.. Would go to the county mall one if I knew this... Expect a low quality service people.

Visit here if you’d like to be served by rude staff who attempt to lie about the whereabouts of your parcels even though you have photo proof of the delivery! Usually a regular customer but will N E V E R put money into this shop again!

Very helpful staff, however the next door shop staff is insulting and abusive to women, is hard to believe that business belongs to the same owner

Not helpful when there is a big sign saying "the post office opens when the shop opens" as well as google confirming that, but then have a tiny sign behind an object saying it opens at 9am and not 7am
Reply to owners response: Sorry, I had no idea I could send off a parcel from the tills, I'll be sure to do that next time when I'm early

Terrible customer service. Will never use again

What an experience!

Woman behind normal tills always looks at me like I am covered in offensive jam.
Woman in glasses behind the post office counter seems to talk to me and everyone else like the very existence of ideas, words, or post as a concept is offensive to her monumental IQ.

The woman at the main till has at least been nice and friendly on occasion, but post office harpie seethe with disdain for all life endlessly.

It sustains her.

"Can I send this letter to the United States?"

"Which one?!"

"Excuse me?"

"It could go to the wrong one"

Me dumbfounded.

In other post office events we got American blueberry cheerios for 50p because they were out of date a month. But when I pointed out the cheetos were out of date for three months they just moved them to another shelf and kept selling them for £7.99.

Its great here if you want Endless multipacks of American soft drinks at three times the value and to be unable to charge you leckie or gas outside of a very tiny timezone... if they even let you.

Horrible shop - the staff are useless and struggle with english - often rude - so unbelievably unhelpful it's a wonder how this place is still going. Had it not been for the post office I think they would of gone ages a go. Dont waste your time here!