Royal Mail East & West Molesey Delivery Office
468 Walton Rd, Molesey, West Molesey, KT8 2JW, United Kingdom
2.4
38 reviews
8 comments
CJ3J+55 West Molesey, United Kingdom
Location reporting
Claim this location
Monday: 8–10
Tuesday: 8–10
Wedneasday: 8–10
Thursday: 8–10
Friday: 8–10
Saturday: 8–12
Sunday: Close
Tuesday: 8–10
Wedneasday: 8–10
Thursday: 8–10
Friday: 8–10
Saturday: 8–12
Sunday: Close
Ridiculous working hours!!! 2 hours a day?!
I moved into a local guardianship, which is where an old property is rented out and becomes legal accommodation to rent-paying licensees. I had ordered things that I needed urgently, and none of them were arriving; I went to sorting office and the manager demanded to see my passport to prove I lived there - which I had not yet updated, though I had utility bills and other documentation which is legally binding in any other circumstance. I also had the red missed delivery slip, but it was not enough for him. Eventually, after much insistence on my part, he agreed to attempt to deliver my post the next post day so long as I was sat outside the property waiting for him with the door open, proving I had access to the property - utterly absurd, all because he wanted to be the gatekeeper of who lived where in the community. This was after weeks of going to the sorting office and trying to get the post addressed to me that was sitting there.
This wouldn't be so bad, if not for the fact that prior to this, I had gone a different day and managed to get a more junior member of staff when the manager wasn't there to look out back to see what items were out back with my name on them. She went and came back with two of my items - and she was very apologetic and confused to find that they had both been opened. Because the staff didn't believe anyone lived at the property, they had been opening post to see what goodies were in there for them - the contents were important to me, but thankfully worthless to them. I lived there for a year longer and never left this review because I didn't think it wise to aggravate someone who takes it upon themselves to arbitrate delivery and open other's post, but now I'm gone I can look back at how disgraceful the conduct of the manager at the office is.