Uppingham Road Post Office

Old guy with beard and no moustache behind counter wouldn't accept a parcel which I printed the label online from. Maybe because he doesn't make any money from me just dropping off a prepaid parcel. Don't know how these people get permission from royal mail to represent the company. I told him that other post offices accept it without any issue why can't you. All he said is "we can't accept this here". Maybe he should go refresh his knowledge in regards to customer service and more.

Used this post office for many years the previous gentlemen were lovely helpful ........however the man with beard no moustache has no customer service whatsoever he is unfriendly unhelpful and rude,I don’t like to use this post office when he is there,"............please. Post office guy smile and say hello to everyone we’re all human!

I agree totally with people who have sent critical reviews about the guy with the beard. He is clueless about how to address customers. His attitude is utterly disgraceful. I am a regular user of this post office and had no problems with the previous owner. My letters are all prepaid and go through the checking device effortlessly. Yesterday he refused to take the letters to post. I had to go to another post office four miles away and did not have any problems at all.
I am an elderly person and having to go to another post office miles away is absolutely not acceptable.
The Royal Mail has to look into this matter urgently

Decent place, does its services fine, but staff are very stoic and convey impatience in facial expressions and mannerisms (staff behind glass partitions towards the back). I had an experience where I was trying to by a label and I felt very rushed and uncomfortable, I feel it's to just get you to pay more money.

The guy with a beard and mustache will be reported to Royal Mail group for not accepting parcels that fit the Royal Mail criteria when we print pre-paid labels online for click-and-drop service. He made me pay for a Postal Stamp because he does not make commission on pre-paid postage. This branch will need a review conducted and investigation carried out. I will be sending a formal complaint to Royal Mail Groups of this particular branch. Next time I will go in, I will be video recording and send it on FB for my large followers to see this con trying to get slick. Fix up or someone else will fix it up for you.

Very rude person, no customer service and always try to push you away whilst asking questions regarding posts. Prices also vary and randomly been advised. This post office should reported to Royal Mail.

Awful attitude! No customer skills what so ever! It used to be a friendly place but has gone down hill. Awful! One star is way too much for them now!

Amazing customer service helped me sort out my road tax, thanks guys (at the back)