Murray Grove Post Office

I don't usually leave reviews but for this post office I will make an exception! Neither of the post office attendants behind the counter are very friendly or very professional for that matter. This is my experience after approximately 10 visits over the last 2 months. Today after paying for the postage on 2 parcels the man behind the counter refused to take the second larger one through the security hatch insisting that I leave it on the counter were anyone could grab it, assuring me that if anyone did he would compensate me. He then went on to serve somebody else and told me to wait until he had finished with him. Really very bad service and extremely rude to boot.

I come here quite often and I find it that the staff members are quite helpful and friendly. It tends to get really busy in the evening thus I see why so,e would consider them rude or mean, the guys are just doing their job, they don’t really have the time to chat to every single person who comes and tops up their gas card with 5 quid, come on.

It's always very busy, but the queue goes down pretty quickly. It's quite a small post office, so the staff definitely work very hard. 1 star down because the reviews that they aren't that friendly are true. Never had any issues though, so wanted to provide a review.

RUDE AND DISCRIMINATING
this branch discriminating on amount depositing.
i was denied to deposit 53p on my halifax card today.
i am outraged this caused a discrimination because of amount i wanted to deposit. very rude said they have renewed contract which stipulates they cant take change less than five pounds and that they cannot take coins to make a deposit. post office assistant demanded minimum five pounds to deposit. i called post office head office and they confirmed this is wrong and i raised complaint, please complain if you have issues with rude staff and discriminating staff.

I cannot understand all these negative reviews, the staff are just as helpful as any other post office, pharmacy or local shop. The gentleman is reserved but lovely and perhaps this is taken as aloof, I have ALWAYS found him helpful. Well stocked with postal items and pharmacy items. Always very busy. Only improvement would be during Covid to keep the same lunch closing each day and post the adjusted hours on Google as its a bit annoying arriving and it being closed at different times each day.

By the looks of things people below do not understand the British postal system! Like...Who send s a phone without it being tracked. Post gets lost, post gets stolen, the least likely people to steal it are the servers in a post office.

Was very busy yesterday with a queue outside (it is a small space for the post office) and I had missed the cut off time for post that day, had a parcel to send for grandparents birthday next day and the lady was so helpful they quickly did a next day special delivery and it arrived at 8.30am today. I also posted shopping returns and have on numerous occasions here, all with no problems. The staff in the adjacent Chemist are friendly, helpful and professional too. This place has been very helpful to me during the past few months.

Always has one worker at the post office desk and even if they have a que outside waiting, they are slacking. I try to come in on my breaks from work which is half hour and I still can't get anything done. On top I get late to work. Honestly useless post office.

Staff have always been helpful and friendly despite being a busy local post office.