Royal Mail

I'm astounded at the customer service I have received today! I went as usual to check my post box this morning to find a card from the post office saying "sorry we missed you!" The Postal worker left it yesterday and couldn't be bothered to buzz up to say he had a parcel for me! He just dropped it in my box without letting me know and walked off! I don't have a crystal ball which tells me a parcel has been delivered! It's common courtesy to buzz up when there's a door entry system to let the recipient know there's a parcel which needs collecting from the Postal worker or am I supposed to be psychic? David at the Post Office didn't seem concerned, just made endless excuses on behalf of the Postal worker concerned!

I love this Post Office. The staff are friendly and always helpful. There can be queues at popular times but the line tends to go down very quickly.

Might be worth publicizing the new opening hours during the covid pandemic. 7am-9am Monday, Tuesday, Thursday, Friday and Saturday. Closed Wednesday and Sunday. Being closed on their longest day poses an issue for key workers being able to get their parcels.

Opening times for collecting a parcel don't really help people that work, staff are useless! Try helping people and providing customer service and satisfaction until then a poor excuse of a post office collection point.

The collection times have changed since I last went and the hours are a lot better and later also, which is good I think. Really helpful and friendly staff. The worker today saw I had a buggy and came out to assist me as I was still approaching, which was nice

It's almost like they thought.....how can we screw people who work full time and want to collect their post? I know let's make the opening times as random as possible? Lol open 4 hours on a Saturday then...... pub?

Post office is a joke I simply wish to speak to a person

Bloody part timer's need to sort these hours out rather than 2 hours on 2 hours everyday and only opened for 2 hours every Monday all day which is absolutely pointless and they may as well not bother opening on a Monday's at all