Northern Way Post Office

The ladies that work at this post office are exceptional! They have really helped me with my small business by letting me know helpful info and getting me set up with a drop and go service so that I don’t hold up everyone else. Always served safely and with a smile can’t thank them enough!

I have been to this post office twice and both times the woman behind the counter was rude and sarcastic. Excuse me for having a job and not knowing the ins and outs of post office life.
Also today, good Friday, I looked on their website for opening hours and it stated 9-5:30 so when I went along with my husband at 2pm I want actually surprised to see it closed.
Google did say the hours might differ on this day, but checking their specific website it said it was open until 5:30.
It looks like they put as much effort in to informing the public of their opening hours than they do with having a good tempremant

The staff in this post office are extremely helpful. I had some difficulty with downloading a postage return label and the staff member helped me out. Thank you

Good PO and inside a COOP shop and very convenient. Use it quite often.

Jaimika served me today and she was rude again. In the past she grabbed (without asking) my phone while scanning the barcode. I have asked her not to do it. Ever since she is unpleasant to me. Today conversation escalated as I asked about the size of a medium size parcel. She brought another colleague in saying I have got an issue! In the end she shouted at me in front of other customers and her colleagues. An official complaint has been raised.

The best Post office in wellingborough by far, with free parking outside too .
These ladies behind the counter are very friendly and provide fantastic customer service.
Nothing is too much trouble for them and they are so professional.