Cwmavon Health Centre

Politics in this surgery are disgusting. The problem is no person that works here loves their job and the locum doctors have a bad work ethic. One practise but shows everything that has gone wrong within the nhs.

My wife and I were registered under Dr Penney for four plus years, the best welfare we have ever got! If we were within his catchment area now we would be there!

It’s easier to get hold of the following Drs
Crippin, Frankenstein, Strangelove 🤦‍♂️

My husband went in with severe back pain that was moving to his chest and had what felt like heartburn. Was seen very briefly and told he had a chest infection and given antibiotics and Naproxen (the naproxen did nothing for his pain.) Was in the A&E two days later and turned out he had a tumor on his chest, causing pleural effusion; the tumor turned out to be lymphoma. So that was very very poor and he really suffered in those two days before going to A&E. My own experiences there have been hit or miss. The doctors are usually very good but the healthcare assistants and receptionists can be rude, dismissive, and unsympathetic (my most recent experience was absolutely shocking.) If I could more easily get to a GP I would probably have found another by now.

Very efficient appointment system for past months, especially effective during covid19 restrictions. Reception staff are pleasant and friendly as well as helpful. Prescription service coordination with local chemist shop, is excellent. Having had issues in the past, they look to identify and correct or improve, successfully too! Many other local areas are unable to match this level of service, ideally they will soon.

EVERY TIME and I means EVERY SINGLE TIME MY partner wants her medication there is always a problem I have never seen a doctors surgery so unorganised this gives the NHS a bad name
Absolutely shocking