Mount & Minster International Real Estate Ltd
32 Eastgate, Lincoln LN2 1QA, United Kingdom
3.7
63 reviews
8 comments
6FM7+X4 Lincoln, UK
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 10–16
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 10–16
Sunday: Close
I asked to view the property and it was less than one week last that I had viewed and applied for the property. Application went through smoothly and quickly and I was then able to move into the property just a month after first finding it online.
Then they were very friendly when I picked up my keys, everyone introduced themselves and told me what role they had to play in the company, who to contact if I needed repairs or if I had questions about rent, very warm and welcoming made me feel very comfortable.
I noticed a few issues in the first week of living here that needed to be sorted in the house and they were dealt with very quickly.
All in all they have been very helpful, professional and made me feel very comfortable with everything.
I will happily rent another property from them again if I every need to move.
The first hurdle was that they wouldn’t let us view the property for a week which seemed long considering this property had been reduced so clearly the client wanted someone in ASAP.
So eventually we had the viewing and then had a follow up call the next day from Ellen who politely left a voicemail as we had missed her call.
I called back and the girl who answered said Ellen was out doing viewings so I could discuss the viewing with this girl.
I explained it was nice but as we had a lot of furniture we would have to work out where to put everything. Within seconds of me saying that she said ‘Well we have someone else interested who’s putting an offer in’.
I use to be an estate agent and you would always try get the best offer for the client. I’ve never known someone shut me down when I was considering the property.
We probably would have offered over asking due to their being other interest as this was bottom of our budget.
Their client has missed out on potentially getting a better return because of a rude staff member who doesn’t know how to sell.
I hope for the companies sake that girl is a receptionist and not an estate agent because her figures must be shocking.
If you’re looking to let your property here, don’t bother as there’s plenty of other estate agents that will go further for you.
They appeared to be level above the others at a similar price. Dan and Ellen were very supportive in getting the house on the market and we had huge interest in the property from all over the country.
They have navigated our sale through in a very uncertain time for the housing market, Ellen has been a great help in getting the sale complete. She has always been responsive to mails and phone calls and have helped with the buyers and the solicitors to smooth the process.
We are 100% sure that we would recommend them to anyone looking to sell. A job well done !!!!