Martin & Co Folkestone Lettings & Estate Agents

Top service from a brilliant estate agents.
Quick responses and actions made my purchase efficient and stress free.
Excellent communication.
Massive thanks to Dave and team at Martin & Co for making my purchase as easy as possible.

Awful property management. Nobody returns your calls or replies to emails, and since they took over, our service charges have increased to 3 x the original amount. Furthermore, processes such as section 20 notices do not seem to be followed and they have no idea what is in our property account.... avoid if you want to deal with competent people...!

The team at Martin&Co in collaboration with an amazing landlord went above and beyond to help us secure our new place at Folkestone and made the move from the big city a lot easier than expected. Thanks Will, Phoebe, Shelley and Samantha, you're the best!

To renew our lease we agreed a 2 month exit along with a list of jobs required to be done. The jobs were not completed or bodged and now unable to use our bedroom whilst the job that should of been completed is being carried out. Not a care seems to be given tbh

Excellent customer service from beginning to end of sales process. Very friendly and efficient staff. We were always kept up to date in all areas involving the sale of our property. Calls and emails always returned quickly. David in particular deserves a mention for chasing up any areas required. Highly recommend. Thank you.

Martin & co are the building managers for my leasehold flat. They have been excellent with any situation, no issue is too large or small for them. Catherine in the office has always been a pleasure to deal with and has our best interests at heart. In the rare eventuality that I have had to contact the out of hours phone number, someone has rushed over to help me and sort the situation out. When an issue has been raised with them they have usually sorted the problem within a couple of hours, and if not, I know that they have it in hand and are working hard to resolve the issue.

Thank you for all your help!

Myself and Ben had the best experience with Martin & Co. A massive thank you to Will Pugh who spent an incredible amount of time with us making sure he knew exactly what kind of property we needed and then he found our perfect home and we have been in just over a week and we love it so much. I would definitely recommend Martin & co if you are looking to rent :)

The whole team at Martins are super efficient, friendly and helpful and have looked after my properties for 8 years. I have enjoyed excellent customer service and would highly recommend them. Sam is very approachable and manages the tenancies in a prompt, professional and friendly way. Will is great to deal with and always finds the perfect tenant to landlord match. I have enjoyed excellent customer service, over the years, and would highly recommend them.