Goodfellows Estate Agents - Carshalton Beeches

Great experience with Goodfellows Carshalton. We’ve just exchanged on our house just 8 weeks since it was put on the market. They made the whole process very easy with excellent marketing and a number of viewings within days leading to multiple offers within the first week. Appreciate Lee and Joel for making this happen and also dealing with the time difference and logistics of us living overseas. Would definitely recommend them to anyone in the area looking to buy/sell.

I viewed the house and was given all the information I required, the team from goodfellow was really helpful and efficient in sending over documents to assist in moving in. Moved in and Sophie is in contact regarding any maintenance that is required which I feel is an excellent personal touch. Would highly recommend the team at goodfellow.if you’re looking for a house.

A brilliant agent if you are renting or planning to rent a property. Being a first-time landlord we found the process from start to finish easy and supportive. Louise provided guidance during the initial viewing/valuation visit that need actioning to get the property tenant ready (cosmetically and legally) which was extremely helpful along with detailed information on the rental services provided.
Our viewing needs were supported by Louise and Keeley who organised weekend block viewings which limited evening disruption (super helpful when you have young children).
The property rented our very quickly and the contract process was very simple with the remote and online system allowing for a quick completion.
Overall, a very good service provided by the team in Carshalton.

I purchased through Goodfellows and did not have a very good experience. 9 times out of 10 when I called it would go to the 'overflow service' and I would request a callback which was often never returned. Both myself and my solicitors found it hard to get an email response from them and when they did respond they had usually not paid attention to what had been asked. Although I found Joel pleasant enough to talk with (whenever i did get a callback) he wasn't very proactive in chasing things up and seemed to not really be aware of what was going on. Lee on the other hand I found to be rude, abrasive and condescending. I would never purchase through Goodfellows again.

We have recently bought a house through Goodfellows and the experience we had was horrendous.

The sale manager of the branch was aggressive and rude throughout the whole process, pressuring us to make a decision that we were not confident in, shouting on the phone when we had disagreed with his intention. Clearly this tone was set from the top as his junior was the same. Continuous pressure and hostility was the norm and you could tell they only care about the money that goes in their pocket rather than their clients.

It’s clear this didn’t only happen to us as everyone around the area knows their reputation to be belittling and hostile.

I am not usually the person to write reviews and badly portray anyone, but this is me wishing that this experience does not happen to anyone else and hope the branch, especially their sale manager, realise how disgusting their service is.

I do not recommend nor will I recommend to anyone looking to let, sell or buy a property.

Goodfellows Carshalton found a buyer for my house extremely quickly. Not only was Joel very efficient he was always on hand whenever I wished to communicate. I will be using them in the future if ever needed.

My customer experience with Goodfellows was exceptional. Joel is an asset to the company and he was so incredibly helpful to me. All the rest of the team are so incredibly nice and helpful too. If you're looking to buy, sell or rent a property I cannot recommend Goodfellows highly enough.

Goodfellows have been excellent throughout the process from the initial discussion through to the tenant moving in, all handling clearly and professionally. Thank you David and Bradley