Robert Oulsnam and Company - Barnt Green

I can honestly say that the whole team at Oulsnam’s in Barnt Green have been absolutely fantastic. My application from start to finish was overlooked by an extremely supportive and helpful young lady named Chrystalla who has a bright future ahead of her. After some tough years many peoples lives have changed and I experienced just how unhelpful Estate Agents as a whole are in the wider area. No return calls or emails, no real care, advertising property’s that have been taken for some time… quite honestly in my experience it was becoming a very painful and soul destroying process. Then I saw a house listed with Robert Oulsnams, originally I called the wrong branch and was told I would get a call back! Within 20mins I was called back and directed to the right office, an estate agents that keeps its word. What a fantastic caring and considerate company. It’s took two weeks to support me and get me the keys to my new home that was needed quickly due to having children. A huge thank you to this great company and to Chrystalla for all your help and support. I advise anyone who needs that little extra care or prefers good old fashioned service with a modern approach to contact these.

We have been in close communication with christalla. She has been extremely helpful, courteous, and nothing short of professional. Very happy that she managed the rental process for us. Everything went smooth. Would certainly recommend this company

I was assisted by Chrystalla Nicolas who was absolutely great and very efficient. My form was submitted in a prompt manner and feedback provided on progress of my application in a quick turnaround time. I would highly recommend Oulsnam to assist with any property needs as they are very friendly, efficient and extremely professional.

We are very lucky to find Oulsnam as our letting agent! We had a great experience with the letting team, always professional and helpful! Everything went smoothly from the beginning. Chrystalla was dealing with our files. She really impressed us. She is really efficient, thoughtful, professional, and courtous. Will definitely recommend them!

Very happy with the prompt and efficient service provided by Chrystalla. She was so kind and helpful. Managed to get a move in date within 2 weeks of viewing the property! Highly recommend.

Charlotte and Chrystalla from the lettings team have been super helpful and efficient to deal with all of the paperwork for our new tenancy.

Such a pleasure to deal with such reliable people!

I had some problems when moving into my rental property but Emily Lynch has been great at dealing with them. She always responds promptly and she really looks after me as a tenant.

Put my house in the hands of their lettings department at a time when the market was supposed to be very strong for lettings. After agreeing a price and signing the documentation and an initial positive conversation- I then had zero contact and no response to several requests to change details on the listing such as changing the ‘no pets’ to attract more viewings, so I pulled my property from them, changed my plans due to this poor experience and losing faith in letting my property. ……and handed it to the Oulsman Rubery sales office who are brilliant