Phillip James Letting Agents

Due to the fact that the property is no longer suitable, I have recently ended my tenancy with Phillip James Letting Agents. Throughout the four years I was renting with them I found them to be helpful, approachable and very friendly.

If something needed to be done within the property they were prompt, efficient and went out of their way to make sure that costs (if there were any) were kept as low as possible.

I can only hope that the agents I am renting through now, follow suit!

Very disappointed on how they treat tenants on the end of their tenancy. In the beginning they were as good as gold as soon as they make to sign the agreement. They look for anything silly so they can stop your deposit. I would never ever rent from this crowd again. In my opinion they are crooks specially the old lady with glasses.

Horrible company full of bullies. Don’t believe the good reviews, they’re made by family members of workers there. Special mention of Lyn who repeatedly harassed us once we handed our notice in with ridiculous demands. Only left as she repeatedly ignored our complaints of mold so bad part of the ceiling fell down. She also held a viewing when we were out without our consent and laughed it off despite leaving our dog terrified. Funnily enough later denied it in front of her bosses. Shame we didn’t record the call of her admitting it. Avoid at all costs

The worst sales and lettings agency I have ever encountered. Terrible service, incompetent, unprofessional and rude staff, unfair charges to tenants, poor attention to detail, tenant requests and emails ignored, money wrongfully withheld, agent entered the property without permission. Avoid business with this company at all costs.

They never answer the phone. The worst ever

If you want to be treated like a child when renting especially by Lyn chanctonbury this'll be the place. Can't wait to get out of this bloody contract with this terrible company.