Hamiltons Property Services

Restored my faith in estate agents!

Sold my house through Hamiltons about 3 months ago. Robbie was brilliant, he sold my house within 3 days, but more importantly he was excellent at handling a difficult chain and communication was brilliant. He is clearly very knowledgeable about the area and adds a lot more value than one of the larger agents.

Hamilton's estate agent and Rob in particular have been incredibly helpful , flexible , and accommodating in the process of buying my property. I have made many appointments since my offer was accepted regarding trades and surveys at the house. Rob always arrived early with keys and was very patient.
Nothing was a problem.
I have no hesitation in recommending Hamilton's.

Recently viewed a property with Robbie who was a breath of fresh air, very informative and a pleasure to deal with. We needed to move in pretty soon so we could settle our baby in and get everything ready before Christmas. Robbie was extremely helpful and has gone above and beyond to assist in getting everything ready for us. A real pleasure to deal with and would highly recommend.

Moving in to Camberly was made possible by Hamilton Property Services. Special thanks to Rob for finding the right apartment for us in a short space of time. He went out of his way to ensure we settle in well. I would recommend him without any hesitation.

Hamiltons provided an excellent service in relation to the sale of my late mother’s house. Robbie and his team were proactive; they found a buyer very quickly ; and they managed the chain really well as there was several months from us accepting the buyer’s offer to exchange because of the time it took to get probate. They recommended house clearers and cleaners and facilitated access for them meaning I didn’t need to come from where I live to deal with that. All this and their fee was competitive so I did not pay any more for this exceptional level of service. I would not hesitate to recommend them.

Excellent and very efficient service have already told all of my neighbours when they decide to sell they should use Hamilton's.
Friendly professional and most of all extremely approachable. Went that extra mile to help me when my first sale fell through. Jumped straight back in and got me a second buyer within weeks.
I had moments where I genuinely thought I couldn't go through with the process as I was selling as a single female. I received constant reassurance and quite honestly a shoulder to cry on when things got bad.
A very personal service felt that my sale really mattered to them - not just a financial transaction. First person I will ring if I move again.

Wow. Robbie and team have wonderfully managed the letting of my property for nearly 6 years which covers the pandemic years. My tenants are moving on, and hence today Hamiltons staff have shown around 11 potential new tenants all before 1.30. We have found suitable tenants. The whole team at Hamiltons have been excellent in providing assurance in the smooth transition from one tenancy to the next. Thank you guys.

THE WORST EXPERIENCE
I have never encountered such an unprofessional, discriminative and questionable service, especially from Robbie - such a rude and arrogant person. We were due to exchange house and after months of going back and fourth with complete lack of cooperation from Robbie and his team, the house fell through.

We requested many documents through Hamilton which Robbie had promised, which he then kept delaying. Robbie then advised us to change our solicitor to their 'recommended' solicitor as they advised it would speed up the exchange. They were delaying and delaying and in the end did not provide us with the necessary documents our vendors and solicitors requested for completion.

We have not only lost over £6000 in legal fees, but also the distress and hurt to our whole family, which is not okay. Our buyer for our house was also very frustrated and pulled out, our house turned upside down from all the packing, the long waiting game of months of uncertainty of when we will move, all down to Hamiltons.

It's funny that we have seen the house has now been sold (for £50,000 more than our agreed price) within a few weeks of our exchange falling through - rather questionable. Perhaps they were delaying us due to having another buyer lined up? At this point, who knows.

There is so much more to our story, but even writing this review and bringing back the stress is too much. I truly don't know how you can have a conscious after all the distress you have caused, quite clearly to us and others (the 1* reviews below say it all).

Totally unprofessional.