Whatley Lane Estate Agents

We have been delighted with the service we have received from Whatley Lane both in selling our property and finding a rental to move into while our new house was being refurbished. Their customer care is superb; everyone is warm, friendly and knows their stuff. James, David and Laura have always been responsive, attentive and utterly professional. Not only that, their marketing of the home we sold was exceptional and captured its true character without overblown hyperbole. I also really like the fact that they are pro-active and genuinely interested in what the clients wants and needs. Finally, they are fun people - it's been lovely spending time with each of them. Highly recommend them!

I had the pleasure of working with Whatley Lane Estate Agents while looking for my new UK home. Zac, who showed me the property, was super friendly and professional. He and Charlotte were also very responsive and informative. As US Military personnel, finding the perfect home in a foreign country can be daunting. Whatley Lane helped make the process easy and pleasant - I would most differently recommend them!

James, Charlotte, and Zac at Whatley Lane are a great team who made the letting process of a wonderful Suffolk countryside home go without a hitch. I appreciated James' extensive effort in procuring the home for my family and I who are here living in the U.K. as U.S. Air Force personnel. Charlotte made the administrative neccessities super easy and is always very responsive. I'm happy that Whatley Lane will manage the property during our occupancy.

I recently saw the lettings on website and contacted James yesterday. He quickly organised the viewing today. Zac helped me with the viewing It was pleasure to meet him. He is so professional informative, friendly & helpful . I would recommend this company to anyone and Zac and James are absolutely fantastic.

James and the team have been great throughout our tenancy. Any problems, they have been prompt to get them sorted to keep us happy! They have accommodated our needs before, during and even after our tenancy with them. Although a short tenancy due to life changes for my Husband and I, we couldn’t thank them enough and would highly recommend them and would definitely use them again in future for another rental or perhaps sale! I am thankful to James especially who has seen what I can do when it comes to painting/decorating/gardening/interior design and is keeping me in mind if he needs any jobs doing in the future having just started my own business. I am tankful that he entrusted me in transforming the rental property and seeing my hidden talent, growing my confidence! Thank you Whatley Lane! Kieran and Matthew Hollis-Waters.

Spectacularly efficient service for Landlords from James and his team. I would highly recommend Whatley lane Estate Agents!

Have a riverside Art Deco buy- to-let investment in Norwich and couldn't believe they covered as far as there from their Bury St Edmunds office! 22 viewings later and all in one day, I found my ideal tenant: all smoothly handled by James. The team at Whatley Lane are truly next level agents! Thanks guys 🌠

Having recently relocated permanently from Dubai after 15 years, I had my heart set on upsizing to a Suffolk country house. Met James at a viewing of one in their portfolio. Some months later he reached out to me with the ultimate off-market ‘wild card’ in Bury St. Edmunds: a superior historic Georgian townhouse restoration which he knew would be value adding, safe and convenient for me and my teenage children. He managed to secure it at an opportunistic price, negotiated five off-street parking spaces and refurbishment advice. James also sold my Suffolk bolthole in the first viewing within a week and negotiated a delayed 6 month completion linked to the townhouse redevelopment deadline. The whole process was made so seamless and I’m excited to get the keys to this Sir John Soane masterpiece!”