4 Let Cardiff

We stayed in a 2 bed flat let by 4Let for the last academic year 17/18 for our final year of study and we have absolutely loved it. The flat was to a very high standard and was fairly clean on arrival. After a good clean (which was easy to do because the furniture was to a high standard) the flat looked great. The flat was great value for money and after looking around nearly 30 flats prior - this is the one we decided was worth the extra bit of money.

Throughout our tenancy, 4let have been to hand. The landlord has a fantastic contract with British Gas, and in times when we needed them, they were there within 2 days.

As for the deposit - I think they’re fair! We have looked after the flat all year and have received the full amount back. This purely comes down to whether or not you have left the flat in a good condition - both clutter free but also smelling clean and fresh! The bond was released within 30 days of leaving the house.

Thanks 4Let- you’ve been great!

Tried to help my Asian friends deal with this agency today as it had sublet above their property to very loud groups of different families in one flat! The agency owner was abusive and confrontational to me. Not nice.

Sign an agreement with 4let to never see your deposit again! And be charged with random bills after your tenancy even though all bills were supposed to be included. :)

4let has been very very horrible as an agency. The agency has been very rude to me and my fellow housemates. They have not helped us in anyway during our stay and have been just pushing all the blame back to us even though non of it is our fault. They have been very aggressive with their emails and calls which is not justified as a simple discussion would have solved any problems. They are not rational in anyway and I high suggest anyone looking for houses to look for another agency.

***Please read it till the end.**** 1 star is too much for 4 let. I'm very disappointed at this agency. They have been very unprofessional. They have also been demanding and rude to their tenants. In my experience of being a tenant with them, whenever we would have any problems they would put the blame it back on us. Most of my stay there, there was always problems with the house and the agency specifically. During winter, the boilers were broken and they never tried to fix it. We have lived without any hot water or a radiater for more than 2 months which made me and my peers ill. We still use a top up system for the boilers and gas. They said to the new tenants who are viewing our house that they will change it but that is totally lie because they also said that to us in the first place but they never did. Moreover, we even had to top it up by ourselves which was very inconvinient and time wasting. Everytime I visited them to get our money back, they said they were already closed even if it was obvious they were open. Lastly, you will never get your deposit back. I've sent them email several times and I checked they read it but they have never replied and just ignored it. Nevertheless you've already made a contract with this agency, YOU MUST KEEP YOUR CONTRACT until you die because they will charge you extra which isn't included in your payment.

Landlords, avoid, zed has gone through a divorce, meaning all the money he has looted from others, at least half has gone to his ex. This means he will continue to loot to try and claw back his losses, don't expect your rent on time, and when you do receive it don't expect it in full, expect"work"done which he 4got to tell you about each month every month, just 4get it 4sake of your health.

Tenants, if you want your deposit back, avoid, as zed is after your deposit, he was bad enough pre divorce. This will only make it harder. If you expect repairs, 4get it. He will charge the landlord for work, which was never completed. Hence why your boiler hasn't been serviced

Don't 4get the pretty girls on the front desk. When you are wound up buy 4 let due to not receiving the rent on time or because your boiler has broken down in mid winter, no one appears interested in helping you sort this out. So you decide to pay a visit. There will be a pretty little blonde who will have no recollection of your emails or phone calls, who will flash her eyes at you to calm you down and promises to sort it out. She may even pay you a compliment or two. 2 weeks later the problem still isn't even looked at

If your are a student, as many of you are. Dont think that paying rent is enough for you to live at the property. Do Not be supprised if you return after the summer and find evidence of another person living there, perhaps air b n b or summer let. Be very careful when they ask for exact dates you are going back home and returning. Perhaps if you get such an email,give very vague responses or do not bother replying. This is done by the agent with no permission from the landlord. This is a deliberate ploy by zed to increase his income. I ws wandering where the income came from so that he can buy his brand new hybrid car and his dad bought his 4 by 4 from dubai. It certainly isn't from working hard in an honest way.

Really nice agency with people working there who actually care about you and your circumstances. The Agency has now helped me twice in in the last 30 months and I'm very grateful. Nice properties to.

Viewing from hell:
I drove 3 hours to view a property with 4Let. Viewing arranged 3 days in advance. Agent arrived 20 minutes late, no phone call, it was raining. Once arrived, agent explained she was disputing a tenants gas bill - great. Agent knocked on tenants door, as tenant had clarified not to go in unless present. No answer. Agent tried the key, but didn't go in, and then said that she'd emailed, but had no reply so tried 'pot luck'. There goes my advance planning for a 6 hour round trip because she thought 'pot luck' might earn scratch card commission. Next property. Entered, shown around. Property evidently belonged to young Muslim couple, nicely kept, clean and tidy. Once we left, agent laughed and said "lucky they weren't in, we were supposed to take our shoes off" and proceeded to mock the way the tenant had arranged shoes and socks on previous visit. This was distasteful, utterly disrespectful, and needs calling out for what it is. Appalling.