Winkworth Poringland Estate Agents
Unit 2 Overtons Way, Poringland, Norwich NR14 7WB, United Kingdom
4.8
171 reviews
8 comments
H8CV+2Q Poringland, Norwich, UK
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–16
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–16
Sunday: Close
A pleasant experience from start to finish with regular updates from Winkworth where on top of their game from day one, liaising with solicitors, buyer and ourselves to make this an experience that was so different to all the estate agents I have dealt with in the past.
Thank you. I have no hesitation in recommending Winkworth Estate Agents Poringland. Well done!
(Apologies for the delayed review!)
Their stand out qualities (which many estate agents don’t always get right) are good customer service and good communication. Right from the valuation through to completion they proactively kept in touch with us and always returned our calls or replied to our emails immediately.
At a time when the market is buoyant we were especially impressed with Assistant Manager Jade McGarvey who dealt with the ‘business end’ of the process once offers had been accepted through to completion. This is a tough role overseeing coordination across the wider chain and solicitors. Jade was always efficient, professional and a lovely friendly person (which makes a difference). In fact everyone we dealt with had a great positive attitude and manner, and they certainly know the importance of good team work.
Special mention goes to the way Jade handled an unprecedented situation. As part of a wider chain, our agreed completion date (post-exchange) was set into disarray by the announcement of the Queen’s funeral. As well as going the extra mile to help negotiate a suitable alternative date that suited all parties, Jade also provided us with support and reassurance in what suddenly became a stressful time.
Our thanks go to everyone involved in our sale & purchase - George, Billy, James CR, and Jade. We are very happy to recommend you!
A very special mention to Jade who looked after us after we had sold our house.
Jade has been absolutely fantastic with communication and managed to keep us going on what wasn’t the most straight forward of house sales. I am certain our sale would have fallen through if it wasn’t for Jade! I would email most days for an update and she never once grumbled or failed to return a helpful response. An absolutely superstar who deserves both a medal and a cape!
We won’t hesitate to use winksworth if we are ever selling again and would recommend to anyone who is thinking about it!