Gordon Jones Estate Agents & Solicitors

Sold our house last year ouselves used this agent, put offer in on a house in Beverly road and was rejected APPARENTLY!! Since found out as the vendor visited our property to fix our boiler transpired our offer was not put forward at all... we were so cheesed off ad was he. So personally I would ever deal with the estate agents themselves. A particular female estate agent dealt with us very underhand. I thought at the time it was all rather strange. Solicitors attached so so.slow no chain and took months. Checks for our property took time apparently but I wonder as checks its seems when we moved in not done as major problems with our house, contacted them never returned an email or call. Not.impressed at all with either. Think be best avoided....

Denise and the team have acted for me on a number of property purchases over the last 20 years and I can honestly say they are both thorough and professional. I trust them to always protect my interests and I am glad that we continue to work successfully together. Highly recommended.

Stuck in the past with their systems and they work very slow. However the advice is sound and if you can stand the old fashioned ways of doing business you could try them. Works well with their Estate Agency business next door, but again a bit slow.

We used this solicitors earlier on in the year to deal with the purchase of our property. I am sorry to say that we did not have a very good experience with this organisation. We were constantly being fobbed off and at one point actually lied to regarding the status of our purchase. Our solicitor literally avoided any contact with us and we were made to feel very unimportant and a lot of added stress was caused which did not need to happen.

The worst solicitor I have EVER come across in my life. Denise Watkins does not take calls, does not answer emails, doesn’t return calls, she doesn’t do ANYTHING. She has cost us two purchases now because of her sheer laziness. DO NOT USE THIS DREADFUL SOLICITORS.

Needed to speak to these solicitors after a family member had a a-will with them, seems many years later now the correct advice wasn’t given and now we come to sell a property it’s still in the name of someone that dies 18 years ago, we rang to find out whether the correct action/ advice was given, the receptionist was dismissive once she knew we had appointed another solicitor for the property sale and the partner solicitor was very patronising… would not touch them again .

We were asked to show some papers and Identification at the Rubery Office .

The person accompanying me had travelled 80 miles to show herself in person , with regards to a house purchase but on arrival we were not allowed beyond the office porchway.

It was entirely reasonable to request the person wear a mask but how can her identity be verified any more than mailing her documents in , as she was not asked to pop her mask off at any time .
It seemed more emphasis was placed on not allowing anyone , anywhere near the office .

I resent paying over £800 to be offered service in a doorway.
It seems to me it would be polite and professional to be invited inside .

G R Northfield

Denise Watkins is shockingly slow doesn’t respond to enquires and has just made our property fall through. Avoid at all costs. Shouldn’t be practising. Shocking.