NSW Properties

NSW have fully managed Morison Properties for the past 5years and have always provided an excellent professional service.
References, contracts, and the deposit scheme have been seemlessly managed and all the necessary certificates renewed on time. They always keep us updated on new legislation and their online tools are very useful.
Communication is excellent - any issues are dealt with very efficiently. Vacancies are filled very quickly.
They have a very friendly hard working staff with special mention to Jessica who recently drove forward a sale on one of our properties for us with great tenacity exceeding all expectation also Sarah in property management and Nicola whose financial help has been invaluable.
NSW have released us from all the worries that accompany managing or selling properties and we would highly recommend Neil and his team.

I have been a client for many years with NSW always received excellent advice and service from the team. Recently selling a property via them have found the team to be thorough helpful understanding and proactive.
Sales negotiator Richard was outstanding and went beyond remit to achieve timescale results required. Highly recommended
Thanks to the team

From the very moment I contacted NSW about letting out my house I was impressed by the professionalism and level of service. The team answer calls and emails promptly, they are helpful. I think the thing I like most is the personalized web page for landlords which offers complete transparency and enables you to review feedback from viewings and follow the progress of the letting process. NSW have a superb team. I would recommend them unreservedly as a letting agent.

The only good member of staff that I had contact there with was Sarah, who ended up sorting some of our issues. We had a lot of concerns raised including hot water which we didn’t have maybe 3/4 days of the week November until around February, not many callbacks regarding raised issues and in the end the landlord tried to charge us for stuff that we didn’t even do. Honestly getting a deposit back in September instead of the 4 week time after the tenancy ended is ridiculous. No communication at all, staff who spoke to us never passed on consents and such so everyone was unaware of what they were doing, but Sarah was great and sorted some things out for us. Wouldn’t use the company again but it was fair experience. Would have been a great accommodation if only issues raised were sorted (only 2 problems were) or if the deposits were actually dealt with properly without it becoming a money making scheme.

Worst estate agents ever, didn't do any gas safety checks or electrical checks in my home for over 2 years, wouldn't sort the damp until I stopped paying the rent, now won't reply to any of my emails because they know they're in the wrong. Now refusing to give my deposit back so taking the legal route.

Lovely staff! Fantastic estate agents for students-accommodating and kind. Never had a problem with them

Stay away at all costs. Disgusting flats. Not clean at all. Dust everywhere. Kettle full of old water when we moved in. Toaster grim. Dirty hallway. Oven didn’t work took them 2 weeks to come out. Take ages to respond to anything. Useless. Only pro is 10 second walk to kebab shop

Absolutely brilliant always helped if we've needed it couldn't recommend enough all the people in their are just lovely highly recommend from me