Jigsaw Move & Jigsaw Letting Selby Estate Agents

We have worked with Jigsaw Letting for 10 years. They take the hassle out of letting our properties. Nothing is too much trouble for the team, we are confident that we will not have problems with our houses and that they find us the best tenants.

We have no hesitation whatsoever in recommending Jigsaw, they offer a first class service.

Anne Hare

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I am 100% satisfied with the level of service that Jigsaw have provided to me. They have dealt with my recent house sale as swiftly as possible and have always been available via email and telephone when there has been an issue that needed dealing with quickly. I would thoroughly recommend them for property lettings and management as well as sales. The staff are always polite, courteous and efficient and keep you informed of progress.

Where to start.
First property we went to rent through them paid deposit, signed contracts, 4 days before move date told property was no longer available to rent. We rented another property with them as stuck, now handed in months notice to find out its not a month apparently its up to 2 months. They ask tenants to do viewings for them and send contractors onto property without telling you. I found them wholly unprofessional and unreasonable. Not just to tenants but to landlords, my landlord will now loose out on the new rent rate for the property and also I as a landlord would be unhappy about my tenants doing viewings. I would not purchase or rent as a buyer, seller or tenant / landlord as I don't trust them, they just seem lazy and also they do not act in the clients best interests.

Excellent service throughout the sale process by Team Jigsaw. Our sale was particularly difficult due to issues created by some of the other sellers, solicitors and estate agents in the chain. However Rebecca worked so hard trying to sort out the many issues others created, always following things up and responding to my calls. Its thanks to Rebecca that the sale completed. If you are seriously thinking of selling your property then Team Jigsaw are the Estate Agent you need.

So far so good. These ladies have been very responsive, welcoming and polite. Fingers crossed the viewing comes to something!
Update - It did not. After spending time and money commuting to view, the application was rejected, reason given was that the landlord changed his mind about something they/the agency knew about before the viewing. Since then jigsaw have made it pretty crystal clear they aren't interested anymore.

All the staff have time to explain to you step by step and always make you feel welcome

DO NOT TRUST JIGSAW

Rented a house through them for the last 4 years. The office is completely disorganised when it comes to inspections, maintenance.

If you want to be able to trust your estate agent - they have allowed a third party contractor entry to my home when we weren't in, despite me waiting for them all day Tuesday and they never turned up.

Jigsaw Move Estate Agents's excuse is that "the contractor said they had permission to enter" despite no permission being given.

They will let some random contractor in for a non-emergency reason just because they lied and said they were allowed in.

Our cat managed to escape because of this. My partner works nights sometimes and she could have been in bed sleeping when some random man unlocked the door and came in. We have valuables and private documents around.

They are completely unapologetic, don't really seem fussed about it either. Completely unorganised and mismanaged place.

This is after us being trouble-free tenants for 4+ years. Do not trust this company.

I have several properties with Jigsaw Letting, using their very competitively priced fully managed service and have no complaints. They have always found me a tenant in super quick time and deal with all issues in a completely professional cost effective and friendly manner. I would have no hesitation in recommending them to anyone who needs an agent they can trust.