McAvoy Chris

As a landlord, I recently used Chris McAvoy and could not fault the service. Chris is extremely knowledgeable, trustworthy and honest in his appraisal, a rarity in the industry. His staff in the office were always helpful and gave first class customer service every time. My property was let quickly and efficiently. I felt that there was a real quality to the procedure as they tried to find me the most suitable tenant rather than just anybody to close the job. Having previously worked alongside the lettings industry for fourteen years in corporate estate agency, I feel particularly qualified to thoroughly recommend this firm and personally I would not go anywhere else in Atherstone for a letting agent.

I use Chris and his team to let out more than one property for me. I honestly can not fault the service I am given in both quality and value. All of the tenants I have had have been thoroughly vetted and although it may sometimes leave some applicants disappointed it guarantees a no hassle tenancy for me as a landlord. I have used a few other agents before but have never had a better service. If a tenant moves on there is never a period of my property being empty. A popular, fast and affordable company!

Chris McAvoy and his team have been exceptional in the way they looked after me as a tenant. They were responsive, always friendly and extremely helpful. I never felt like burden when contacting them and they always went the extra mile to ensure that things ran smoothly. A genuinely lovely team of people who always did what they said they would and in a very thorough, courteous and professional manner. I really can't rate them highly enough.

We rented a property through Chris McAvoy lettings for over a year and were very impressed with our experience. At all times Chris and the team were courteous, helpful, and very professional. They are a specialist letting team and really know what they are talking about. They never interfered when were living at the property and always gave us notice about the 6 monthly inspections. Any queries we had were always dealt with very speedily. Highly recommended!

Appalling experience dealing with this letting agent to view and apply for a property. My partner and I are both working professionals with two children. My first contact with this agency was a telephone call to enquire about the property and wether it was still available to view. I Spoke to Clare and after a few questions about us it was evident quite quickly they discriminate against children. The four bedroom property in question I was told only has one reception room and Clare sounded baffled that I still wanted to view the property knowing this with having children! At this point I knew that this was a bad sign. We went to view the property really liked it and applied. Didn’t hear anything had to keep chasing. Spoke to the director of the company Chris who was really unfriendly and sounded like somebody who really didn’t enjoy his job. Very huffy and not a pleasure to speak to at all. Still no updates had to call again another 2 times and was given no updates. Was informed by Clare via email around 5 days after applying that the landlord had chosen another tenant to go forward with. Well that would be fine and we accepted it however this was later discovered to be a lie and my friend was offered a time slot to view the property after we were told that somebody else had been selected over us. Why lie just be honest? It is a blessing in disguise because I would only like to rent a house with an honest and reputable company, this agency clearly isn’t either. I’m not surprised they have 1* 2* 3* reviews on all platforms because they are hands down the worst agency I have ever had to deal with. I am just glad that they are not my rental agency and I did not get the property as they are clearly extremely dishonest. I am sure in time we will find an agency that doesn’t look down their nose at people and are actually willing to help. If only they had a reference from our previous landlord they would see were are excellent tenants. When I called them after I found out my friend had called and it was still available she still continued to lie and said maybe they are just getting names for interest rather than answer my question about why we were lied to. My friend was actually given a time slot to view. They ignored polite emails from myself just requesting information on to why we were unsuccessful to help us with future applications.
Can’t take constructive criticism when challenged. We are honest hand working people and do not appreciate being lied to they did not like it when I called to inform them that they clearly discriminate and lied to us!

Be aware of their Covid guidelines if you have to deal with this agency. I tested positive following the viewing and informed Clare by email about this for track and trace purposes as I did not have her full details to provide to the track and trace service. She ignored the email and when I informed her again over the telephone she said she is working to procedure. Clearly not as she is not self isolating and still continuing to work after being exposed to coronavirus.

Poor service. Very rarely answer the phone and seem very uninterested in letting properties.
There seems to be some discrimination taking place as initially quite responsive and ask "is it just yourself looking to rent?" then as soon as you mention you have a family, the tone changes and they'll try and get in touch with the landlord and only get back in touch with you if you can have a viewing.
Never heard back so chased again to find out that they had no record of my initial enquiry and had to start the whole process again.
Waited and didn't hear back so I phoned and got told that they didn't have access to the property yet and therefore couldn't speak to the landlord or arrange viewings...bit odd but okay.
Then when my partner contacted them to view the property and said they were a single occupant, they were suddenly able to offer a viewing and now the property has actually been let in spite of everything they said as soon as they found out we were a family.
Essentially this estate agent seem to be unresponsive, unprofessional and discriminatory liars and I would not use no matter what. I have seen similar stories, having now looked through the reviews and can only say to others that I cannot stress enough how poor they were.

Can highly recommend Chris and his team, they have been managing our property for years now and I can honestly say that I can't fault the service one bit. I wouldn't look any further than Chris Macavoy lettings if you were considering letting a property or looking for a property to let

Was advised that I would be contacted about a viewing as soon as they had access to the property. I have chased up via email with no response but have just checked the website and the property has been taken down so I assume it's been let. The lady did ask me if I had children and I do. Maybe they should state clearly what they are going to discriminate against before getting peoples hopes up and wasting time. Doubt they have been in our shoes and I'm sure they are very nice to landlords.. End of the day, they are just another untrustworthy estate agent. Their loss.

Wittle Chris can't even reply to the review, and look how he is with the other reviews!! lmao what a **** I hope this business gets what it deserves.