Runnetts Letting Agents
Walsall House, Pentre Rd, St Clears, Carmarthen SA33 4LR, United Kingdom
3
19 reviews
8 comments
RGC4+2P Carmarthen, United Kingdom
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Monday: 9–16
Tuesday: 9–16
Wedneasday: 9–16
Thursday: 9–16
Friday: 9–13
Saturday: Close
Sunday: Close
Tuesday: 9–16
Wedneasday: 9–16
Thursday: 9–16
Friday: 9–13
Saturday: Close
Sunday: Close
7 months ago.
Initially all was good. Apart from the toilet which looked like it hadn't been cleaned in months. I ended up cleaning chunks of lime scale off of it.
Waited 3 months for smoke alarms to be given 45 minutes that they were coming to fit new ones.
I had to empty the shed in the garden as was full of old tenants junk.
Very very slow to get work done and full of empty promises.
The rear fence approximately 7ft fell down and was laying on the garden for around 7 months. After months of complaining nothing got done.
Upon moving out they had the cheek to charge me £150 for cutting if the grass. But the fence got fixed for next tenants.
Either they just robbed us or they charged us for the new one.
Upon moving out and finding my contract there is no mention of keeping grass cut or making sure it is cut before moving out.
I agreed to go back and cut it. Upon arrival the landlord had parked a car on it to prevent me from doing so but the drive can hold 3 cars.
The plumber Troy they repeatedly sent to fix boiler was unreliable turned unannounced regardless of our work commitments and disappeared during jobs to get parts and routinely rude I made it plain with a child in my house he was not welcome. Eventually with no warning we were given notice to leave. A letter sent out. We moved out with great personal circumstances of my father falling dangerously ill passing away unexpectedly in a hospital many miles and miles away the day we moved made it difficult but the Runnets firm primary concern was the house and money. Not yhe tenants who had repainted doors and walls. Even cleaned out and had a chimney sweep for the fire. Annually.They still charged us for bin bags left on public path to be collected per normal by council collection. Disgrace. No other letting agent ever did such a thing
EDIT: I see the owners have replied to this review saying they've not had a Celyn Edwards try to rent from them, but I have endless amounts of proof from the email exchanges and the tenancy applications signed by me and my roommate...incompetence strikes again. This review doesn't even contain everything that was wrong with our exchange!