Mum’s Juicy Spice Takeaway
158 Barton St, Gloucester GL1 4EN, United Kingdom
4.2
37 reviews
8 comments
VQ67+4F Gloucester, United Kingdom
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Monday: 11–21
Tuesday: 11–21
Wedneasday: 11–21
Thursday: 11–21
Friday: 11–21
Saturday: 11–21
Sunday: 11–21
Tuesday: 11–21
Wedneasday: 11–21
Thursday: 11–21
Friday: 11–21
Saturday: 11–21
Sunday: 11–21
Order large chicken soup one small piece of chicken and soup had back flavour nothing nit satisfied customer at all and it's not the first time
I got the worse customer service from the woman on the phone. Before I could even finish my sentence, the she cut me off saying "yes it's late". I asked how she knew who I was, she said you're GL1... I replied saying no that's incorrect.
To which she hang up on me after she repeated "yes it's late". Not even giving me an idea of the status of my order or even apologizing.
Business been so hard for everyone, you'd think they'd have a minimum of decency and be more professional with their customers. But she clearly didn't care. Gloucester Eat later told me it was blamed on the new delivery guy and it wasn't him who hang up in me!!
When my order arrived, it was cold and extremely salty. It must have been hot when they packed the take away because the icing from the carrot cakes had melted.
100% disaster and I'll never order from them again and will definitely not recommend them.
Gloucester Eat on the other hand were as professional as ever and dealt with the issue like it should have been.