La Orient

Having recently moved to the area this was my first and last take away from La Orient. This is an objective review of my experience.

I ordered direct via La Orient website one hour before delivery was requested. My food was 30 minutes late and not my order. On phoning La Orient they were able to redirect the driver to bring my food and take whoevers food I had to them. To be honest this wasn't a big issue - mistakes happen.

However what was an issue was the standard of the dishes I ordered; which were S&S Chicken Hong Kong Style, Plain Chow Mein, Chips and Soup. None of the food was hot.

The S&S Chicken was bitter - the chicken was chewy
The Plain Chow Mein was dry and claggy with no taste - not something I have experienced before
The Chips were a bizarre texture very dry and chewy as if they had been reheated - they were pretty inedible

Normally I would keep the left overs for another day, the reality I did not eat what was on my plate and along with the leftovers have all been binned. I may has well got £18 and set fire to it.

To the owners I would say, if you are going to offer this cuisine please offer a quality of food that stops reviews like this. It has given me no pleasure to write it, I would rather have had delicious food.

Order took way too long the driver did apologise, when it came one of the items was wrong food was tasteless cold and probably the worst Chinese takeaway we've had would of sent it back but we'd waited long enough for food.

Every time I order through just eat they promise within 1 hour and it’s often nearly 2 hours u tip delivery, the last three times I’ve had to chase them for an update and eaten late in the evening.
Poor service.

I've always enjoyed the dishes we receive, but the last few times I've ordered one or more dishes have been substituted or completely missed out. The first couple of times I gave them the benefit of the doubt but when it happened yet again in October - and they have not responded to the email I sent after more than 2 months - I have reluctantly decided to stop using them. They never provide refunds for missing items.

This place ruined mine & my sons Christmas. We both had the sweet & sour chicken Hong style & spent all night & next day throwing up. The stomach pains were horrendous which make me think it's food poisoning.
Also our food was late & when we called the woman had no clue what we ordered.
If I have my way,this place will be shut down. A huge disgrace....

Really bad experience tonight, waited over an hour and a half for our food which was warm at best and extremely bland, very overpriced aswell for what we received. You expect a certain standard when you order a Chinese and this was well below that standard. Will never be ordering again from here, 4 small pieces of prawn toast for a fiver is a robbery too!

seriously i don't understand why this place is so highly rated, this place is the Damien Hirst of the cuisine world.If you want awful Chinese curry with a hint of a metallic taste then happily go here. For people who want great food go to the golden boat in Portchester. No man should ever suffer the meal i embraced with my family this evening. The chicken curry has a rust taste (not tangy, metallic!!!) to replicate the same experience: put some fairy liquid onto a plate then dip your tongue in it. Now if your wondering why i gave it a one star its because the rice was good, but how can you fail rice? this is the bare minimum of Chinese and all the family's that love this are probably mental handicapped (but are also more obviously more handicapped in their taste buds)

Only Chinese food place I've tried since moving to the UK and I'm impressed so far. It's pricey, but the food I bought yesterday has lasted 3 meals, so it's worth it in my opinion. I'll be going back at some point.