Visited for dinner while staying at the Premier Inn and was left disappointed. Waited 1hr for our dinner!! No apologies nothing! We got the meal deal but was told a sharing platter was an extra £7 each! Steak was an extra £2, mixed Grill was an extra £4, nachos was extra. Lots of hidden extras despite being told on the phone everything was included. Kids meal was large and only £4 but the drink was an extra £1.50. I swopped my chips for a jacket potato and was charged an extra £1 for this!! What! Not sure why a jacket would be extra instead of chips. Food was dog standard, certainly wouldn't have paid full price for this. Deal worked out £25 for breakfast which is £10, and a starter and main and drink for dinner. Staff weren't pleasant but didn't really know how much anything additional was and couldn't tell us. Wouldn't recommend it.
Phil Wells1 year ago
First night served rubbery food, next night under cooked food, third night gave up after 40 mins without my order being taken, fourth night acceptable, fifth night ridiculously slow service!
Looked like they were very under staffed and struggling even though the restaurant wasn't full.
Breakfast was edible for a buffet style breakfast.
Lisa F1 year ago
We had a lovely meal here (curry, Burger, pizza & nuggets) Food was very nice, good portions and served hot. Staff were very friendly, attentive and didn’t wait long for any of our food or drinks. Was a bit sceptical due to other reviews but can safely say we’d eat here again.
Jake Berry2 years ago
Wings were better than usual but thyme restaurants on a whole aren’t very good, they’d run out of salad to the steak look very unappealing
Bertie Bassett2 years ago
Staff very friendly but unfortunately have run out of half the menu for the third night in a row. Food itself seems well cooked but struggled to get something I actually wanted to eat.
Waited 1hr for our dinner!! No apologies nothing!
We got the meal deal but was told a sharing platter was an extra £7 each! Steak was an extra £2, mixed Grill was an extra £4, nachos was extra. Lots of hidden extras despite being told on the phone everything was included.
Kids meal was large and only £4 but the drink was an extra £1.50.
I swopped my chips for a jacket potato and was charged an extra £1 for this!! What! Not sure why a jacket would be extra instead of chips.
Food was dog standard, certainly wouldn't have paid full price for this. Deal worked out £25 for breakfast which is £10, and a starter and main and drink for dinner.
Staff weren't pleasant but didn't really know how much anything additional was and couldn't tell us.
Wouldn't recommend it.
Looked like they were very under staffed and struggling even though the restaurant wasn't full.
Breakfast was edible for a buffet style breakfast.
Food was very nice, good portions and served hot.
Staff were very friendly, attentive and didn’t wait long for any of our food or drinks.
Was a bit sceptical due to other reviews but can safely say we’d eat here again.
Food itself seems well cooked but struggled to get something I actually wanted to eat.