Prezzo Italian Restaurant Tunbridge Wells

We were celebrating father's day (not same as UK date so wasn't that busy). The food was delicious, however it would have been great if staff was more helpful. I understand that for them it is just another customer but for people on the other side it can be a very important day or gathering.
The place itself looked reasonable, quit small, but nicely decorated and clean.

This is a very nice building and the restaurant is located on two floors accessible via a beautiful twirling staircase.
The upstairs where we sat had its own bar and friendly staff.

I want mention how much enjoyed looking at the jars of vegetables displayed everywhere, which I found out that they are preserved in oxygenated water so they stay fresh.

As much as I loved this place the food was a let down, it just wasn’t that great.

Birthday lunch with some of the family. Nice meal. I had the sea bass which was unfortunately overcooked, but my wife had lasagne which she said was one of the best she's had. Relatively good service, but I would suggest the staff could at least pretend to be friendly? Didn't seem very happy?

burgers and were quite impressed with them pretty good for a pizza restaurant.

Reason for 4stars is I haven’t tried all the food and it is a lot more expensive than it was a year ago.
A large bottle of peroni for example cost me £7.50 from memory. Large pizzas were not far off £20 each.

Plus side is you can you Tesco Clubcard vouchers here.

We've been coming to this Prezzo regularly for the last year; the staff are so nice, and the food is always delicious. It was my partners birthday recently and took him here after work, the lovely guy who works there was so attentive, gave my partner a beer on the house and was so chatty and funny. Thank you for making it a great experience :) Can't recommend enough!

Turned up at 6.30pm, asked the waitress to serve mains by 7.15 as friend was running late and pre ordered the mains. Ordered starters which came out timely but then no mains till 7.40 and our show started at 8pm!! The spicy pizza was SO spicy both myself and my friend struggled to eat it. Real shame ..we hoped for a better experience.

Service was not good no smile from the main lady who served us.
The lady who gave us our bill and paid was lovely, she told me she was a hairdressers and she had a wonderful smile l 😀 and friendly, good job you got her working there as the other one was lacking in customer service skills.
Shame she did not look after us from the start as you would of got 5 stars for service but the other one just let you down and she was only a one star if that.
We did not get asked if we would like any more drinks so we didn't have anymore and went to a pub after our meal to get some more refreshments.
The calzone was lacking much meat inside and taste was lacking in flavour just a lot of dough, Had so much better calzone pizza at other restaurants. Tiramisu again disappointed with it.
Stairs to toilets a slip hazard as had food waste and mess on floor .
Would not go there again.
I made the lady aware who we paid that I was disappointed. She said she was sorry.

Me and my friend had the pepperoni pizza and carbinara both were fantastic and delicious, service was amazing and speedy, we are definitely booking again soon!!