Shorehouse Southend-On-Sea
Ness Rd, Southend-on-Sea SS3 9HQ, United Kingdom
3.7
1 reviews
8 comments
GQFH+P3 Southend-on-Sea, United Kingdom
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Monday: 11–21
Tuesday: 11–21
Wedneasday: 11–21
Thursday: 11–21
Friday: 9–23
Saturday: 9–23
Sunday: 9–23
Tuesday: 11–21
Wedneasday: 11–21
Thursday: 11–21
Friday: 9–23
Saturday: 9–23
Sunday: 9–23
The dinners were lovely and extremely filling. Couldn’t manage a dessert, but from those being taken past to other tables, they looked lovely! Perhaps next time.
The salad bar is great too, but the ordered food was disgusting, burnt and also cold at the same time. Taste was like dirt mixed with sage, it was cold inside too.
Not sure how you ruin food when you just need to heat it as nothing is made fresh on the premises.
The food is sublime and prepared to a fairly good level and the drinks are faultless as one would expect.
My only niggle is the customer service. When you first sit down (in my instance, I was sat outside) you’re drawn to use the app to order your food much like the company’s competitors. However, when attempting to do so, it turns out that the Shorehouse is not on the list to order from. Disappointed is a good word but, it wasn’t the end of the day for me. The next option was to get someone to come to your table and order. This proved to be more difficult than getting a cat to come when called. After a few minutes of waiting, my party and I decided it would just be better to go in and order at the bar.
With the food ordered, it was quite a wait for us to finally indulge in our purveyed goods although, the moment was bliss when it finally came.
The atmosphere was good and it’s very child and family friendly. I would definitely come again knowing I’m now all the wiser in how this establishment prefers to offer its service to its customers.