Burger King

One of the better ones I've been to. I asked for fresh fries as the ones they had looked a bit old. This was not a problem for them. Very polite and helpful. Restraunt was clean and tidy. Expensive but nice. Will be going again.

Rubish. Cant read. That was the 3rd attempt at a double whopper! Only took an hour to get 'fast' food! 1st complained about the first burger. That was literally just a bun and patty. Said they would re make it. Waited for 10 minutes. Asked what was going on and they hadn't even started making the correct one.

Had to wait over 20 minutes for anyone to actually serve me only for them to completely mess up the order. Pointless staff

Burger King is one of our favourite burger restaurants. The Angus Steakhouse burger was exceptional, but the overall experience was disappointing and we award three-stars.

There is no doubt that countrywide, Burger King can deliver very high quality fast food in comparison to other brands. However, Burger King outlets at motorway services can be variable and on this occasion, it turned out be be exactly that.

Whilst the Angus was excellent, service was slow, as two out of the four automated touchscreen self-service sales-points were out of order. Also there were no Whoppers to be seen on the digital menu. That seemed very strange, so we had to ask over the counter as we thought there was a problem with the touchscreen. It turned out, they had run out of a key ingredient.

So just three-stars awarded for this visit from our reviewer. We were highly impressed with the freshness, presentation and taste of the Angus, but two stars were lost for service and product range on the menu.

Slow service and unorganised disinterested staff. 25 mins for them to serve me a crispy chicken meal at 9pm with no queue. Sandwich was sat on the hot plate for 20mins while staff spent the whole time cleaning instead of serving customers.

Southbound - I waited 20 minutes for a double cheeseburger and chips and when it was finally ready it was all stone cold! How?????
Oh and the printers don't work so I couldn't get a receipt.

Two of the four kiosks didn't work, incredibly slow service it was painful, staff just chatting in the back.
No receipt given at the kiosk that was working, no coke available. Waited 20 mins for food. Sat down at the (dirty) table and fries were missing, went to ask for fries got attitude and handed over some fries that were cold. Food quality is sub par. Won't be returning.

Really great product that was freshly cooked. Its the service station prices that knock one star off but it was delicious.