The Refinery West Bridgford
100 Melton Rd, West Bridgford, Nottingham NG2 6EP, United Kingdom
4.4
98 reviews
8 comments
WVH9+2Q Nottingham, United Kingdom
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Monday: 11–23
Tuesday: 11–23
Wedneasday: 11–23
Thursday: 11–23
Sunday: 11–23
Tuesday: 11–23
Wedneasday: 11–23
Thursday: 11–23
Sunday: 11–23
We'll definitely be going back here again!
The menu is also very misleading, in what seems like an attempt to rip you off. '£10 for 2 Courses" is displayed prominently, but we were informed by our waitress, Heather, only when receiving the bill that this is just for a set menu, one that is only given to you if you specifically ask for it. We explained that this wasn't on the menu, and Heather, after saying they get this problem a lot, asked another waiter to come over. I believe his name was Tristan though I didn't fully catch it so I have put a photo below. He was extremely rude, making snarky comments and contradicting Heather by saying this issue had never happened before. He made no attempt to apologise, instead stating "If I was dining I wouldn't have assumed this" and "There's no room for presumptions". These comments seemed rehearsed, like he was used to dealing with this misleading menu.
Thank you to everyone.