Six
Radcliffe Road Stand, Six Restaurant & Bar Sixth Floor, Trent Bridge, West Bridgford, Nottingham NG2 6AG, United Kingdom
4.4
61 reviews
8 comments
WVQ8+3X Nottingham, United Kingdom
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Monday: Close
Tuesday: Close
Wedneasday: Close
Thursday: 17–23
Friday: 17–23
Saturday: 17–23
Sunday: 11–16
Tuesday: Close
Wedneasday: Close
Thursday: 17–23
Friday: 17–23
Saturday: 17–23
Sunday: 11–16
The restaurant and staff are lovely.
Spectacular views of the ground.
Cannot comment on the normal restaurant menu as this was a one off.
But will try another time.
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From the point we entered, the service was excellent. The staff really were great. We were shown to our table, fresh warm bread and home made butters (smoked, seaweed and thyme/rosemary varieties - SO good!). We ordered a Cucumber gin appetiser which was delicious.
Starters:
Oxtail and clue cheese tortellini - delicious, antifungal only one tortellini (would have been nice to have more! )
Duck liver pate, onion chutney and brioche. Fabulous!
For mains we had:
Roast spice Monk fish, squid, sea aster and champagne curry sauce - really delicate, delicious!
Agreed beef cheek, mushroom duxelle and celeriac. The beef was absolutely perfect, so tender.
We had a great bottle of red (Primitivo di Manduria), which was fantastic.
For desert we had:
Treacle tart with orange curd and sourdough ice cream.
Apple and yuzu parfait, honeycomb and ginger ice cream
Both lovely.
We finished with a coffee espresso martini with Tonka bean.
A fabulous end to an awesome meal!
Having been met at the gate by a friendly guard he radioed ahead to announce our arrival. When we arrived at the restaurant we were shown to our table that wasn't yet set. As we sat down the table was made around us, cutlery, plates, napkins. Wasn't sure if this was a 'thing' or not, but having a look around there were other tables already set before guests were seated. Not a good start.
I made some enquiries to the largely disinterested waitress as to the menu, ie what comes with the beef, do I need sides and what are the sides etc. She didn't know as 'they keep changing things'.
Ordered some wine after about 10 minutes the 'wine waiter' ultimately arrived to inform us they had 'run out' and offered an alternative. It wan't chilled so I asked for it to be put on ice, which was the worlds biggest challenge. Not sure what the usual practice is with wine and keeping guests' glasses charged, but I am fairly certain it shouldn't be the responsibility of the guest to keep asking for a refill.
Starters were good and delivered well by another waiter. Mains arrived and were delivered by another waitress who attempted to describe the dish, obviously felt stupid doing so and ended up mumbling through as she walked away from the table. I had beef and it was just warm enough to eat, nicely cooked, but warm.
By this time I has voiced some concerns to a member of staff and Aimee came over. Aimee was apologetic about the table not being set, she told us she has been brought in from Alchemilla to sort out the staff/service related issues, I nearly fell of my chair.
We latterly had a visit from Kieran, who was understanding but not overly apologetic, but he kindly offered to not charge for the wine or desert course. We had cheese and biscuits, seriously 3 small slivers of cheese for £12, total rip off, go to LaRock and see their cheese board!
Came to pay and the bill had the service charge still listed. I asked the girl who arrived with he bill to remove it please as we have had terrible service. She stumbled for a moment and then pointed to my phone and asked me to open the calculator and 'work it out' for me. Unbelievable.
I asked her to fetch Aimee who came over with Kieran. Ran through again the list of issue and the calculator incident. They weren't interested, and were frankly rude.
I have never had an experience like it, irrespective of the 'fine dining' experience they purport, I have never in any restaurant received such poor service and attitude from the staff.
Not to have had a response to the email I sent just highlights the total lack of customer service. In addition to our issues:
1. Very limited wine list, even before the stock-out situation
2. Limited range of cocktails on offer
3. No indication of vegetarian options on the menu
4. The room was far too hot
5. No soya milk
One to avoid I am sorry to say.