Cleopatra Grill
92 Severn Rd, Pontcanna, Cardiff CF11 9EA, United Kingdom
3
220 reviews
8 comments
FQMX+PX Cardiff, United Kingdom
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Monday: 16–23
Tuesday: Close
Wedneasday: 16–23
Thursday: 16–23
Friday: 16–23
Saturday: 16–23
Sunday: 16–23
Tuesday: Close
Wedneasday: 16–23
Thursday: 16–23
Friday: 16–23
Saturday: 16–23
Sunday: 16–23
All morning. Never ordering there.
UPDATE: no not a fake review, I reposted as you had not even bothered to respond to my first review. So it seems you have not learned anything about customer service, your response should have been that you are sorry that i felt the food was not as good as it should have been. Clearly I am not fake as I also stated how amazing the food was when I ordered previously from you, so I was completely fair in my review, and I was certainly not offensive, which you have been in your response. I would have come back if you had replied in a better manner, now unfortauntely I will not be back, and neither will the people I recommended you to, learn some manners, and how to treat customers, you may get further. :-)
Low an behold the order was a SPICEY Pizza, kebab wrap and what looked like lazania was actually donner meat "lazania"🤢🤢
Never will I order from here again!! Never had a problem until tonight!!
Will be getting my money back through just eat too!! All was a rush job and one looked bor tasted appetising 🤢🤢