/Wales/Restaurant

Cleopatra Grill

92 Severn Rd, Pontcanna, Cardiff CF11 9EA, United Kingdom

Cleopatra Grill
Restaurant
3
220 reviews
8 comments
Orientation directions
FQMX+PX Cardiff, United Kingdom
+44 29 2063 9318
pontcannagrillandpizza.co.uk
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Monday: 16–23
Tuesday: Close
Wedneasday: 16–23
Thursday: 16–23
Friday: 16–23
Saturday: 16–23
Sunday: 16–23
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Charlotte Phillips
Charlotte Phillips
Over an hour wait for food. Then when it got delivered there were things missing. Food was cold. Not the best quality. Wont be ordering from here again
Of Curse
Of Curse341 days ago
Ordered for my fiancée in Cardiff Wales, delivery took more than an hour he received his pizza in terrible condition. ordered the order one and get one free, they forgot NOT the free pizza but the pizza I ordered with stuffed cheese for him. The pizza was regular and hours later he got really sick from it. Has been throwing up
All morning. Never ordering there.
Sam ash
Sam ash1 year ago
Ordered pizzas and mixed donner , have to say all the food tasted amazing 😋 delivery was fast aswell. Thankyou cleopatra grill much appreciated 👍🏼
Mark Owen
Mark Owen2 years ago
Good is so much better with rhe new owners and prices are better on the new menu
Mike Sullivan
Mike Sullivan2 years ago
The owner is very good friend of mine and we worked together at park plaza in town so I can 100% guarantee the food quality is nothing but the best. Portion sizes are amazing and price is more than fair for what you receive 👏 we'll done bro happily working my way through the menu and I can't fault a single dish. Delivery time is rapid, staff and delivery drivers are friendly. The best takeaway in Cardiff
Empire Training
Empire Training2 years ago
Very good chicken kebab. The best tasting food in Cardiff hands down. This place is a must try, the delivery is MMA fast efficient! I will be definitely ordering from here again. The best tasting food I have ever tried.
Danni M
Danni M2 years ago
Sorry guys you got it wrong tonight. Ordered from here a few weeks ago as heard how good you were, and it was amazing. Tonight, the food was soggy. Your fries which were lovely hot and crispy last time were luke warm, and exremely limp and soggy, as was the burger and garlic mushrooms.. Not impressed, won't be ordering again, I can get soggy luke warm food from numerous locations around the city at a cheaper price. Real shame!
UPDATE: no not a fake review, I reposted as you had not even bothered to respond to my first review. So it seems you have not learned anything about customer service, your response should have been that you are sorry that i felt the food was not as good as it should have been. Clearly I am not fake as I also stated how amazing the food was when I ordered previously from you, so I was completely fair in my review, and I was certainly not offensive, which you have been in your response. I would have come back if you had replied in a better manner, now unfortauntely I will not be back, and neither will the people I recommended you to, learn some manners, and how to treat customers, you may get further. :-)
Katie Evans
Katie Evans2 years ago
Absolutely fumming is an understatement! Order arrived and it wasn't what we ordered! Delivery driver was messing around. Phoned the restaurant they assured that it was the "right" food an said the delivery driver didn't know what he was on about!!
Low an behold the order was a SPICEY Pizza, kebab wrap and what looked like lazania was actually donner meat "lazania"🤢🤢
Never will I order from here again!! Never had a problem until tonight!!
Will be getting my money back through just eat too!! All was a rush job and one looked bor tasted appetising 🤢🤢
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