Thai Thai Takeaway
31 Commercial St, Kenfig Hill, Bridgend CF33 6DH, United Kingdom
4.3
63 reviews
8 comments
G8JC+X4 Bridgend, United Kingdom
Location reporting
Claim this location
Monday: Close
Tuesday: 18–22
Wedneasday: 18–22
Thursday: 18–22
Friday: 18–22
Saturday: 18–22
Sunday: 18–22
Tuesday: 18–22
Wedneasday: 18–22
Thursday: 18–22
Friday: 18–22
Saturday: 18–22
Sunday: 18–22
I have had food from here many times over the last few years, but after tonight I will never return or recommend the take away again.
I ordered two Pad See Ew dishes tonight and collected, when I got home and had taken a bite into my meal (both are stir fried noodles dishes) I realised they had given us Pad Thai.
I phoned the take away to explain they got my order wrong and that I had a peanut allergy, where the young man on the phone showed no empathy and just said bring your food back and we will change it.
My wife went to collect/take the food back as I was feeling unwell due to having a minor reaction to the peanuts. The young man behind the counter was extremely rude towards my wife and stated with attitude that I ordered the wrong meal, which I did not as my wife was sat next to me when I ordered. Not only did the young man have attitude, he was shouting at my wife which lead to the chefs (and takeaway driver) to intervene and move the young lad into the kitchen.
I will not be returning to the take away due to the inconsiderate young man on the front desk who didn't even have the decency and/or customer service to apologise.
Please avoid if you have a food allergy!
£5 for a 2 mile journey is ridiculous. When 3 times the distance (Port Talbot) will do it for £3.50