Bates Roofing & Construction

Thank you for repairing my drainpipes that were coming apart and allowing water inside. And for your great advice and help with blocked drains. Very generous with knowledge — Mick even showed me how to clean out the sink traps ... and then made me do it in front of him so I grasped this basic skill. Most reasonably priced, quick and reliable. Definitely one to go to when problems arise in future and now in my address book. Recommended.

Mr Bates,
Thank you very much indeed for repairing our roof- Prompt professional and pleasant!
I will be in touch soon to ask you to look at our pointing
Lynda Cole

Edited my review. See below:

Quick, friendly service. Guys who turned up to do the job were very polite and professional. I had a 2 small jobs done, it wasn't cheap but I was happy with the work. I wouldn't use them again though, here's why:

A few months later one of the problems I had fixed seemed to reoccur. I called Bates 3 times in total asking for them to send someone back to take a look. No one came, and no follow up calls.

So please do consider this before using them. I'm sure they do a good job for the most part but if need to get them back again they might just never turn up.

I moved from the colonies (Sydney) to England 3 years ago, and without doubt Mick and Justin are two of the most professional workmen I've had the pleasure doing business with. Old school, English work ethic -- brilliant service with a smile. Not only did they repair my gutter in speedy fashion, but they also proceeded to clean the adjoining neighbour's gutter to ensure that the problem wouldn't return! Mick is a real gentleman and I can't recommend Bates Roofing highly enough. Thanks fellers!

In just 15 minutes the job was completed. We were then charged a whopping £120 for this work. My partner was so shocked but after having a death in the family, he was in no mind set to argue the high charge and just paid reluctantly.

We have spoken to other roofing companies in the area who said they would have charged approx £50 to do the same work. BEWARE of this company and get a quote either verbally or in writing before letting them start!

Do not use this company!
Bates Roofing carried out repairs work to our roof 18 months ago which has not fixed our leak, and the manager Sophie Armsby is now ignoring any attempts for us to contact them by telephone and letter. Very unprofessional and not upholding the guarantee placed on their work. A separate company has assessed and said their work is not up to standard and will need to be redone. Sophie Armsby has since also registered another company Access Roofing so avoid that one too.

I was employed by mr m. Bates but with in a week i saw how bad his workmanship was for example using old gutter that was skipped for a renewal job. Quoting the job then adding more on to finish i left within a week as did not wanted to be associated with them. And over 8 months later still have not been paid.

Paid them to fix a valley on my roof. Listed various reasons for the leak and they came a few times but they never fixed the issue and I had to go elsewhere in the end. Next people disagreed with the info from Bates and identified a different fault and fixed it first time.