Subway

Awful service , we were waiting 5-10 minutes to actually be served , we rang the bell and still no answer , the young man was stood on his phone in the washing up area. When he eventually came to serve us, we were greeted with a miserable face. It was definitely the worst service we’ve ever had from this subway. It took approximately 25 minutes from when we first turned up at the counter to when we left.
He is very rude and slow, and clearly doesn’t want to be there. I recommend you speak to this employee as he is making a lot of customers unhappy. We sat indoors and ate our subway, we then witnessed another woman waiting for 5-10 minutes at the counter to be served. Again he was on his phone. There was hardly any fillings left , which caused to people to leave without actually getting anything.
If I could give this 0 stars or minus starts I defiantly would .
We will never return to this franchise as long as that rude , miserable man is there .

Terrible service on two occasions within a month, served by the same disgruntled and in-experienced member of staff. I’m simply surprised he manages to peel himself out of bed, no care for what he is doing and can’t even be polite... just grunts and stands on his phone whilst there is a line of customers waiting.

I don’t know how this franchise survives with such poor staff and to be honest I hope that this subway franchise closes because it makes a terrible name for the brand.

Thanks for nothing, I will not be returning and I’d advise anyone to steer clear.

Visited on 10th June. Really kind subway staff, super helpful and patient! They helped us understand all the promotions so we could get cheaper food. Thank you so much! :)

New person serving and they did really well!

Guy teaching him was super patient and kind too!

Foot long was delicious as always!

The staff member on shift was very friendly, we were happy with the service so we will definitely be coming back soon

Worst subway I’ve ever had, asked for lettuce, cucumber, onion and sweetcorn and received the smallest amounts put on it. I never check or watch what they’re doing but clearly have to in future.
I’ve just called to see if it was simply a new staff member. He didn’t apologise and simply said “anything else”!
If you own this Subway you need to address the level of customer service you’re providing. You’ve just lost £300 a month from everyone in my office.

Friendly staff and quick service

Today I ordered a bacon 6 inch sub in a herb and cheese bread. Served quickly. Lady behind the counter was very polite. Food was good