PAUL Hampstead

Amazing tasting coffee but horrible packaging of the same should you order it for delivery. You are lucky if only half the contents are spilled by the time it gets to your house. Management must change the take away lids and trays to more stable ones or take coffee off of their delivery options.
EDIT: Again most of my coffee was spilled by the time it got to my house. Will not be ordering from you ever again.

Food is good but customer service is quite terrible. There's a lady there short with glasses, she hates her job and really makes sure you know it.

When I asked if possible to have the ham & cheese baguette heated up they said they could microwave it. Ridiculous they don't have a toaster. This is supposed to be a premium sandwich shop. It's not cheap, and yet they use a microwave

They have a good selection of sandwiches.
Nice cakes.

But they need to use boxes for cakes place them in.

To avoid it getting damaged

Ordered via Uber Eats. Croissant missing, coffee not tasty, Lid broken and coffee spilled. Tried calling but couldn’t get through. Spent almost £20 for horrible service. Most coffee shops these days dropped standards. Could you please pay decent wages so employees will take care of your customers.

Wide range of delicious pastries, cakes and sandwiches, the tiny doughnuts are my favourite! I've only had some minor issues: the apricot pastry was a bit burnt on the top last time around and they also forgot one item from my order but once I went back to tell them they gave me the missing pastry without any issues.

Love it!!

Great service, great products. It feels like a little bit of France in England...

Delicious sandwiches and amazing coffee! Definitely recommended!