Sante deli
11 Eastern Ave, Lichfield WS13 6TE, United Kingdom
4.4
10 reviews
8 comments
M5QR+R9 Lichfield, United Kingdom
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Monday: 7–14
Tuesday: 7–14
Wedneasday: 7–14
Thursday: 7–14
Friday: 7–14
Saturday: Close
Sunday: Close
Tuesday: 7–14
Wedneasday: 7–14
Thursday: 7–14
Friday: 7–14
Saturday: Close
Sunday: Close
The restaurant accepted the order - Deliveroo now showed delivery would take place at (instead of by) 10:20am.
At 10:55am, Deliveroo sent a notification showing that the order was being delivered and that delivery would take place around 10:45am - 10 minutes prior to when the arrival time was updated. Strangely, even past 11:20am the app still says that delivery will take place around 10:45am.
No delivery by 11:05am and I'm now missing the first part of a meeting that is better to be late for than to have to duck out from later.
Delivery took place at 11:07am by a very friendly guy who wished me a happy Easter. I hope he didn't take it personally that I wasn't too chatty and had to get going for my meeting.
Despite (only) ordering two sandwiches on baguettes, one was a baguette and one was a sub. Unfortunately out of the two, I would have preferred them the other way around, or, you know, both of them being on the baguettes that I requested.
The food itself, however, was very satisfying after such a long wait, and I enjoyed it very much. The sausage seems like very cheap quality sausage, and that is about the only complaint with the food quality. A tip to the restaurant: I would gladly pay extra for better quality sausages.
Sadly, I will order from anywhere else but here again, because waiting so long for a couple of sandwiches is ridiculous. I would have appreciated some friendly contact to say that "we're really busy so we're going to take a bit longer than normal", rather than them simply delivering 53 minutes after they confirmed that they would to begin with.
Maybe I would consider to buy again if I happened to be walking by the cafe, but I would not risk a lengthy delivery again.