Subway
M4 Junction 33, Cardiff West Services, Pontyclun CF72 8SA, United Kingdom
3.8
71 reviews
8 comments
GM5R+56 Pontyclun, United Kingdom
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Monday: 6–19
Tuesday: 6–19
Wedneasday: 6–19
Thursday: 6–19
Friday: 6–19
Saturday: 6–19
Sunday: 8–19
Tuesday: 6–19
Wedneasday: 6–19
Thursday: 6–19
Friday: 6–19
Saturday: 6–19
Sunday: 8–19
I would not be going to the new subway in brynau ever again I will stick to subway in Beddau from now on. Here's my reasons below,
1. The was one guy infront of me and the woman (Gabey) who was serving us took ages to serve the guy which she had already done half of his sub and he only had lettuce and tomatoes on it.
2. When serving myself 2 salad bowls the salad was scrimpy and very little mayonnaise, she counted every piece of salad that went on mine and my partners food.
3. The salad bowls were just scrapping the half of the bowl.
4. I asked for my chicken to be warmed and by the time parpared my salad bowls and gave me my order my chicken was stone cold.
5. I asked for meatballs and she said I'll have to check how many meatballs I've got to see if I have enough, she then counted the meatballs and she didn't even know how many went in a pot so then asked another member of staff to see howany went in there.
6. After waiting to be served and for my order to be completed I was there nearly half an hour.
7. Neither of us enjoyed our food as it was too dry due to the lack of sauce being on there.
8. After asking numerous times if we could have extra of each salad we only had half a bowl of food.
9. Not value for money.
10. Lacked customer service.
11. Too long of a wait.
12. Another member of staff asked her if she needed help and refused although she was taking forever to serve and prepare the food.
I would strongly not recommend this subway to anyone as its not value for the money.