Urban Spaceman Storage

I'm based in Brighton and have used their services 3-4 times. Their prices are very fair, staff is friendly however:

- it is seemingly impossible to get someone on the phone when I call them, tried dozens of times over a week and no response each time
- This last time I've used their services, their communication has been very disappointing (confirmation emails never sent, poor over all communication).

I'd happy rate this 5 stars if they had more effective communication with customers.

Used Spaceman storage for Uni, and have to say the service was quite good, allowing to take extra boxes then only have the boxes used was very appreciated. Only thing I've seen as a downside is that they didn't give an estimated time of arrival the day before. It meant that I had to stop what I was doing until they arrived. However other than that, service was great. I'd like to thank Martin and the Urban Spaceman Storage team, for making it simple and easy.

Urban storage is one of the most flexible storage places. Martin Picked my items up for me and he was very kind and understanding! Customer service is a 10/10

Martin presented himself with great customer service a friendly nature and a lot of understanding for customers needs. Really good delivery service

Great service from Martin. Will definitely use their service again in the future.

Super friendly drivers! The drivers always arrive quickly to my place to collect and deliver my boxes!

Good delivery service from Martin.
Had a great experience.

My belongings were neatly packed and delivered to the storage. I had some fragile and valuable items which I've requested extra care for, and the said items were very well cared for indeed. Extremely helpful staff is the icing on the cake. Would recommend.