Storage King Liverpool - Self Storage Units
15-21 Strand Rd, Liverpool, Bootle, L20 1AH, United Kingdom
4.8
198 reviews
8 comments
FX2W+3Q Bootle, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–12
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–12
Sunday: Close
Lots of room to park and unload.
Very bright lots of light.
And to top it off the 2 women in the office are amazingly helpful. They can't do enough for you. Very friendly service.
The customer service I've received from Rachel, Louise and Janine was second to none. Very informative and caring to my needs. You will not need to look any further than Storage King Liverpool for you storage needs.
Rob DuVall.
I will look forward to be with you for very long term!
Warm regards
Mirel Radu
Company director
Mirel Removals Man And Van Ltd
Nowhere to park.
Not a great atmosphere.
Customer experience was poor.
I visited Storage king a few days ago to view a unit in person, just to get an idea of the actual size.
There was no car park just a few spaces within the building where you can park to load or unload good but that's it. The woman we spoke to in reception seemed nice enough to start with but clearly didn't want to be there and seemed uninterested and reluctant to answer our questions.
Prices were okay. If you're looking for a unit 30 sqft and up its one of the cheapest I've found in the area. But if you go below that its pretty much all the same price. Your paying something like £60 a month for 15 sqft, whereas you can get a 25 sqft for just £5 more. Prices for units should decrease with the size.
I got an email reminding me about my quote. It was for a unit with a reduced monthly price as it was during a sale. When I rang up to discuss the quote she (the same woman that I met in person) said she had no idea where I'd got that number from. Right in front of me, in my email, from the online quote. Where else? In the end I unfortunately didn't get it as the quoted price clearly didn't exist
In the end I went elsewhere. There was somewhere to park, friendly and welcoming atmosphere, friendly and helpful staff who are happy to answer any questions. The complete opposite of Storage King Liverpool. And I got a discount of my whole 6 month term.
If you're looking for average pricing and disappointing customer service then Storage King Liverpool is right for you.