Timpson

Visited during opening hours and it was shut because the only staff member there had gone to the bank!

Fantastic service and handiwork by Gary! I had taken my leather bag straps to another Timpson and the staff there had graciously told me he did not know how to fix it (it required specific tools and knowledge). I then brought the straps to this branch and Gary 'fixed' it for me perfectly - you can't tell there is any work done as they look almost brand new! You can be assured that workmanship in this outlet is excellent, and prices are reasonable too.

Went in today to get help with something and the customer service was brilliant, will continue to use after such a good experience 😀 thank you

Nice girl in there.. but will wassit to see if they deliver the goods

Very good place if you need a repair

Park farm unit, Absolutely ruined my Gucci belt, will never use this place again, even my heel of my RL boots came off within weeks.
The operative working there must be untrained !

Was charged £39.50 to have a pair of Louboutin shoes re-soled!! Provided the red soles myself, which were identical to the red soles they had in stock; then told “there’s no guarantee,” if “something happens,” ie the soles come off, unless shop’s own soles were used. When I went to collect, the woman told me she’d also replaced the heel tips. I said the heel tips didn’t need replacing, but she insisted there was “a bit of wear,” which wasn’t actually true, and the heels looked no different so I’m not completely convinced that she replaced them anyway.
These are my daughter’s shoes (in vgc because she rarely wears them) so I paid up to get them done for her in time for Christmas, but I was unhappy enough to ring another local branch of Timpsons this morning for a quote - and was told £24 for exactly the same repair.
I’m guessing Timpsons is a franchise that allows each one to set its own prices, so while I wouldn’t be put off using Timpsons in future, I would NEVER use the Bouverie Square shop again.
Told a friend who said “they must have seen you coming,” and I’m sorry to say, I think he’s probably right.

People really know there stuff they fixed 2 car keys(1 in bits) other in need of urgent repair well done Billy cracking job and with a smile